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March 2024 by Jean M
I lost the keys to my unit at the Poplar location in Memphis. It took a little bit to get in touch with someone, but after I did, I had incredible service. Someone met me at the office, sold me a new lock, and I was able to leave it to be replaced when the old lock could be cut off. She gave me one key that day.Once the locks were changed, Kris(Chris?) called me and said I could come and pick up my second key.I forgot to go pick it up that day, and she called the next day to remind me! That’s what I call great customer service.Thank you!!
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March 2024 by Travis McMillian
Came to this storage facility to prepare for my move and Lekendra was very knowledgeable and helpful.
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August 2023 by Mary P.
Hands down best Public Storage in Memphis. Go see Mrs. Marilyn… She’ll get you taken care of … ?
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August 2023 by John Smith
Marilyn was wonderful. Thanks for the great deal
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June 2023 by David Stahl
Great storage area. Marilyn has provided superb personal customer service. Convenient location for our office.
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June 2023 by Anna Myers
Marilyn is absolutely WONDERFUL! We have been dealing with her for 2 years and she has been excellent!!!
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May 2023 by Alyjha Johnson
Marilyn at the Poplar location in Memphis is the best!!! She helped me with all my needs today. Thanks Marilyn ?
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May 2023 by John Lucas
A clean and secure facility. Marilyn is great and and was a big help!
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April 2023 by Sarah Ranson
Marilyn was amazingly helpful. My unit was too small when I saw it in person and she helped me come up with a quick solution. A huge relief to have such great customer service.
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March 2023 by Beverly Lapicca
I have been working w Marilyn at the Poplar location for a yr.She is always polite- friendly and a pleasure to do business with.
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March 2023 by Sarah Mayson
Marilyn was very polite snd professional.
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March 2023 by joseph orick
Marilyn is great go see her quick
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December 2022 by Rv Boonie
I called a couple locations today and I figured if I was gonna rate one I would rate this one too Marilyn was very helpful and polite she answered all my questions
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December 2022 by M B
DO NOT USE THIS BUSINESSWas quoted $106 on 7/23That sounded fair, took my belongings there 7/23By OCT they INCREASED the monthly rate to $162 !!!No one will return phone calls as to WHY this 52% increase.When I am able I will be moving my things.
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October 2022 by Yaveda Nesby
Marilyn gave me a great day go there fast
