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August 2023 by william clyde
I’ve rented with these people before and now that they’ve gone to a centralized customer service system. It’s really horrible. I am renting a unit in downtown Memphis and I called the customer service and the guy said I had to buy a barrel lock up, from them and I couldn’t use my regular round lock. So I go all the way to the storage unit and I notice everyone else is using round locks and then I look in the unit and he’s had me a round rock placed in there and it has charged me for it. Waste two hours of my time on my day off. The customer service representative from the corporate was named John and he misled me but Drescha the local manager here, cleared it up for me and gave me a refund.
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August 2023 by Seannette Mitchell
Let me take a moment to thank Ms AJ for all the help she has given me since my relocation from NYC to Memphis. As anyone can imagine moving is hard, but Mrs AJ not only made me feel welcome to Memphis but has been accommodating to all my storage needs. Expect to get A one service at the Front street location in Memphis Tn
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July 2023 by Redwood Group
Dresha is the best public store representative I have incountered in the 12 years of doing business with Public Storage. I want to move to a different storage company due to public storge had rised my month lease to $400 per month and Dresha offered to transfer me to a smaller unit which was cheaper and the perfect size for my items. Thank you Dresha!!!
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April 2023 by Luella Jones
I was a walk-in and Dresha help me every step of the way, making my move from Memphis to Nashville smoother.. Thank you soo much
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January 2023 by Gabriel Rye
Dresha is awesome and has been such a help in the moving process! Couldn’t have been able to do this without her! Thanks for all the help!
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November 2022 by Kyra Wilson
I want to thank Ms. Bernice for being such an amazing guidance. This is my first storage and her help was greatly appreciated. I’ll be sure to come to this location as long as she’s here to help assist me.
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November 2022 by Montrell Perry
I was searching for the perfect storage on google and saw this location. Ms. Bernice didn't disappoint at all. My favorite by far in Memphis!
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November 2022 by 2Glocc Shawty
I've dealt with Ms. Bernice every time since coming to this location and her energy is just so uplifting. So glad I found this location...
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October 2022 by Kanisha Halmon
I’ve been coming to this location for about a month and I’ve dealt with Ms. Bernice every time. She’s super professional and has a spectacular attitude.
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October 2022 by Darlethea D.
Berniece had great customer service very professional very helpful from start to finish .
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October 2022 by Bri Nae Harris
I absolutely love the customer service that’s always provided by Ms./Mrs. Bernice! Her professionalism, respectfulness, and awareness is at an all time high! I’m so elated to say that I made the BEST decision by choosing to store my belongings at the Front St. location here in Memphis, TN! Ms./Mrs. Bernice provides great customer service at location 08691! Want to be taken good care of? Go see her and you’ll be glad you did!
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October 2022 by Kalen Kenney
Ms. Bernice is the best! I've been at this facility for over 5 years and appreciate how easy it is to load and unload without ever struggling to find parking.
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October 2022 by will hopkins
Miss Bernice is as nice as anyone can be. Extremely helpful and knowledgeable. Great experience.
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August 2022 by Matt Kohnke
Rented a storage unit here for 21 months. During that time, had 3 price increases that literally doubled the cost of my unit. The first increase was 3 months after moving in and that wasn't promotional pricing. That was just crazy!!!The location is convenient with lots of parking out front and a nice loading dock in the back. And we loved the woman in the office.Unfortunately the continuous price increases forced us to move out and we are happier to have the money in our pockets vs. theirs!
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August 2022 by Nichole Hall
Felicia was prompt and courteous in responding to my online Unit Reservation Request. She was very accomodating in scheduling a site visit to view the unit, staying a few moments beyond her shift to address my interests and questions. Felicia demonstrated her commitment to the Customer, proving once again why I continue to choose Public Storage for my storage needs.
