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February 2024 by Tony Myers
Don't even think about it. This place is a homeless campsite around back on their property and they know it. It is a real dump, nasty property on the backside 4409 Summer Ave! The neighbors that live behind the storage are going through the hell of having strangers come and go out of our neighborhood in cars and foot in Berclair. This is part of the news 3 story that aired last week about 536 Berclair Rd. last week. Some of the same people coming and going from there. I will be talking to property management about the problem today. Believe me your items will not be stored safely there.
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February 2024 by Drena Miller
Ms. Bernice is sooo sweet and helpful. I really appreciate her willingness and kindness.
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January 2024 by Lita Burtis
I am new to Public Storage, and I have found it to be everything that I need it to be. The property is clean, the staff are friendly, and there is easy no contact access. Everything is done on your phone. IMO, this is the best storage that I have ever stored my goods.
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December 2023 by MEMPHISPRAISER
From Eric TurnerBernice and Tiffany M are Great!! Very Professional I enjoy their prompt and professional attitudes!A1 CUSTOMER SERVICE WITH A SMILE
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September 2023 by Nicole Sincerely
Very rude people I really feel in my heart,They just wanted to sale my items here..Didn’t try to work with me,And customer representative are rude..I really don’t think people should rent here horrible place,I really hope whatever person have my baby items and mines enjoy..
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August 2023 by Tonya Sims
Hi, this is for the AWESOME, ONE & ONLY Ms. Bernice (now serving the Summer Ave location); THANK YOU Ms. B, so very glad to have you, and thanks for being so ABSOLUTELY AMAZING IN ALL THAT YOU DO!!!Sincere regards,TS
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August 2023 by Connor Scanlon
Been storing here for a while, but mainly coming to leave a review for the employee here Bernice, who is an absolute saint! She has been incredibly helpful and makes storing here a breeze.
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August 2023 by Joe Calhoun
Bernice was very helpful each time we needed her assistance. Made the experience pleasant
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May 2023 by Squawk Twice Media
Broken gate, broken promises. Had to manually push the gate up when it got stuck half way up trapping me inside. Second month was promised to be a dollar on a promotion. When we got the bill they said it wasn’t for that location. On month 4 the rent increased 20% without notice. The employees in the office are polite and helpful. Corporate comes from the same level of he11 that Comcast customer service comes from.
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May 2023 by Ray Smith
KeKe is TOP NOTCH! Every time I have a question she is so helpful and detailed. When I initially moved in the gate was experiencing a malfunction, and she came outside several times, regardless of the cold weather, to assist me and my movers with entering and exiting safely. I truly appreciate KeKe's kindness and patience.
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April 2023 by Carol Boone
Bernice and Tiffany are so sweet hearts every time I come in they help me to the fullest I love them to death always make me happy and smile
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April 2023 by Jacquin Jimison
Great ?? customer service was fantastic job by Tiffany and Bernice they made it super easy they are very nice
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March 2023 by Pretty King
Had to move out due to theft to my property. Some tried to steal my trailer off the lot. They broke in it and stole stuff and did damage. The property manager did not care at all. She said they cameras at the gate don't work sometimes. This is not acceptable how do cameras only work sometimes. I chose this particular storage because of the cameras. This is so disappointing. Don't store stuff here..it's not safe.
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December 2022 by R G
Megan was great and helped me find the right storage unit I needed. Not rude nor impatient like other places
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December 2022 by Jermarrio redmond
I was at this location and the Staff was great. Ask for Megan or Tiffany. Get your storage needs met today