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March 2024 by Michael Simonton
They are very helpfulNo issues with me a At All
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February 2024 by Chris Julian
Everything was easy. I called the number to ask questions. The guy was super helpful. A few days later, they called me asking if all was good.
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April 2023 by Simone S.
As if the stresses of moving and getting storages isn't already high, the funky attitudes of these employees at storage units are horrid. I've tried a whole new company and it's still the same. It's like .... These storage companies seek to hire the absolute WORST mofos they can find. Rude as fuck, unprofessional, and just LAZY AS FUCK like dayum. Ya sit on your ass all fuckin day at a self service storage. Literally an east check so why so rude? It's one lady in there that ... nvm. Pick somewhere else. PICK ANOTHER LOCATION. If you're seeking good customer service, this place ain't it. Hell if you're seeking bare minimum customer service, this ain't it. Picked this location for convenience and it still was a bad decision. One star is way too much. I hate this location. HATE HATE HATE. I do NOT recommend.
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November 2022 by Warren Z.
The rate that you start with will only be good for a few months, then an increase, then another, then another. I started out 18 months ago with a reasonable rate, and then the increases began. I'm terminating this unit today and my rate is more than double what I signed on for. Bring your own hand trucks, or carts, because the very few (3) that they have, are locked in the office. The office staff are rude and unprofessional. There are 3 access points for an approx. 500 unit facility. One of those has been broken for months. Only one side of the double entry doors works. The other side is actually bolted shut. (I probably should check into a fire code violation for a non-functioning exit door) Good luck getting your king size mattress through a single door! Also, don't even consider using the fully functional double doors on the office, just a few feet away, you will rapidly be informed that you can not use those doors. The closest other door which works is a football field away. Only use this storage facility as a last resort or for a very short duration.
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October 2022 by Robert N
It's storage. Seems nice. Somewhere to put all our stuff.
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July 2022 by David D.
This company is basically a scam. Besides difficult access and lack of service the company lures you in with a competitive rate, not particularly low but merely competitive with other companies, and then, once you have gone to the trouble and expense of moving in, they wait a month or so and then raise your rate by 40 percent! Seems like a deliberate "bait and switch" scam. Do not rent with this company! As soon as I can find another place I am moving out!
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May 2022 by Faith Bell
Keiawanna a gave me great experience when I came to her store to purchase boxes. She was very sweet and helped me get exactly what I need done
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December 2021 by Marilyn D.
The service to store your personal or business items is possible here. As a person who appreciates customer service the business itself lacks it. Not only do they fail to communicate with you they really are only interested in renting a unit. They will use specials to attract you and will raise the rent fee within 2-3 months by at least 50%. Be very careful! Also they expect the rent on the first of the month and will start bombarding you with calls after a missed payment of 3 days (smh!). If you have miss a payment for 3 weeks not even a full month the "district manager" will break into your unit by cutting your locks! I encourage you to look elsewhere.
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August 2021 by Kiana R.
Only reason they have one star is because I had no choice. Worst public storage ever. They randomly changed my locks. I arrived on two different occasions and was told district manager Heather Hicks was on vacation and is the only manager who can cut locks. . It was my move in day!! The staff were nonchalant and not helpful.
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July 2021 by Blake A
Good service from staff, helpful and knowledgable about renting. Although didn't have what I was looking forward, direct me to other locations. Honest and upfront.
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February 2021 by Destinee Lansden
Cosha provided me with excellent service today. She answered all of my questions and explained everything well. As a first time storage renter I appreciate her patience!
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January 2021 by anita hayes
I recd. EXCEPTIONAL SERVICE from LISA! She was very professional, kind and knowledgeable and had great patience. Truly one of a kind! Truly enjoyed working with her!Anita
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January 2021 by Michelle Hunt
Very professional staff,I love this location..
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December 2020 by Terry Brooks
I want everyone to know do not rent from public storage. There are very unprofessional. They will sell your stuff without you even knowing. My storage was behind on November of last month the 11th when in on the 24th. Not three months just a month behind. I'm giving you this message warning you please do not rent from Public Storage none of them. Do have a blessed day
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December 2020 by Dellsie Boddie
Lisa made it so easy for me being 68 years and trying to move and things taken care of she was a breath of fresh air, everyone should have a great attitude when working with public and she does.
