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January 2024 by Brian Schneider
As good as they come!Bill Russell is a class act and someone with whom you can quickly develop a trusting relationship (never hurts with your jeweler).I’ve shopped at RB for a very long time, and though I never really buy anything extravagant, Mr. Russell has treated me and my family with the utmost respect and consideration always advising me based on the piece I’m considering and my budget (big or small).Mr. Russell being a stand up guy and concerned about you and your family long term is what makes doing business with him so special. He’s more interested in you being happy with your purchase and avoiding the many jewelry scams out there than anything else.I’ve learned a lot from him over the years and he’s never steered me wrong. I highly recommend you visit him to kick around any kind of jewelry purchase you’re considering. You will be a richer person for the experience.
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March 2022 by Natalie Bland
Bill Russell always has beautiful things on offer, his services are always dependable, and he's willing to work with you on costs.
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March 2021 by Michael Waites
Exceptional customer care whether a watch repair or jewelry purchase. Kind and respectful whether it’s a Seiko or a Rolex. I’ve been to a TON of watch places and this is one of my all time favorites. Don’t hesitate to spend your money here. You’ll be glad you did.
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March 2021 by Michael Waites
Outstanding business! Exceptional customer care. Quick turnaround and equal respect for low end or high end watch repair or jewelry purchases. One of my favorite places!
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March 2021 by Michael W.
Exceptional customer care whether a watch repair or jewelry purchase. Kind and respectful whether it's a Seiko or a Rolex. I've been to a TON of watch places in all parts of the country and this is one of my all time favorites. Don't hesitate to spend your money and time here. You'll be glad you did.
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November 2019 by porter shaw
I rarely write reviews due to time restraints but after two positive interactions with Mr. Russell I felt compelled to do so . Mr Russell is one of the nicest business men that I have ever had the pleasure of doing business with . He is extremely honorable which is paramount in the jewelry business and strives to make his clients happy . In today’s world where trust and faith in people is at an all time low Mr Russell gives a Person hope that these qualities are not lost forever . He goes out of the way for his clients and looks out for their best interests which is indeed rare in itself . If I ever have any jewelry needs in the near future this will be my first stop .
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May 2019 by Larry Thompson
Mr Russell is very personable and helpful. The selection and prices are good. I had a piece repaired that looks perfect, was done quickly, and very reasonably. Thank you!
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June 2016 by Erica V.
My fiance worked with Russell Brothers to design most amazing engagement ring to fit my style. It was extremely important to me that the setting not overshadow the family diamond we used and it couldn't be more perfect. My fiance had the best experience working with Russell Brothers and we definitely recommend them!
