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February 2024 by Gregory Stell
Friendly staff and great workers
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January 2024 by Patricia McKnatt
Very friendly, work hard to make sure you have the truck you need when you need it. Love renting from Ryder.
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August 2023 by Tony Lomax
I dropped a truck off to be worked on,while getting the truck worked on I was given a loaner truck with no operational head lights.Then to top it off when I got the original truck back the same problem existed.I dont know how this place stays open just a waste of time and energy dealing with this super sub par shopUpdate : 08/08/2023 I spoke with michelle and she was very helpful.she informed me the problem with my unit and advised they were waiting on the part and It will be ready tommorrow .I want to thank her for going the extra mile to help me and locate my unit because I didnt know my Ryder unit number.when I called yesterday I was told the truck couldnt be located because I didn't have the unit number.A little more communication goes a long way,maybe Michelle should be considered the shop foreman of that place.Thank you again michelle
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August 2023 by Eric Wright
Ryder dropped a truck off for me to use but the key doesn't work. Was told by someone at Ryder that they would bring out a key. So when the guy got out here he's saying that I have to go and get a key made. That's not good business or customer service. It's my belief that they didn't have a key to bring out in the first place. They're telling me to use the old warped key by "wiggling" it to get it to start. Cost me a full day of work. I'm not going to drive a truck with a defective key.It's a shame that they don't have spare keys for these trucks. This company has been a joke for a long time now.
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January 2023 by Raymond John
Long wait time, bad customer service.
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October 2022 by Curtis Davis
Great, my truck was repaired quickly,I was on road next day, fuel island service was there asap. I had a wonderful experience
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June 2022 by teekie bentley
My Husband's work truck has been up there for almost 3 months just for an ac repair and the tires are different from when he dropped it off and ain't no telling what else is missing and every time he ask about it they tell him they bringing it in it will be ready the next day then the next day they tell him the same thing this is not how business is done they don't deserve that 1 star but it was mandatory
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June 2022 by C M87
They will keep you moving....
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May 2022 by Terence Norwood
Great team inside and out. Scheduled an appointment for a PM for a Thursday but I called to see if I could drop it off that Wednesday before and they told me I could. I got there that day and they took care of me that day and I was in and out in 2 1/2 hours. Don't get any better than that. Thanks ladies and gents. ????
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January 2022 by Brigitte Romero
This shop is a joke. Completely unorganized even though we request service via email 1 week before dropping off units. As a Ryder customer, I'm use to getting bad service from 90% of all Ryder shops but this shop takes the cake, I lost 2 customers because they forgot to service my units and the parts were not ordered promptly causing extra delays
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January 2022 by Mario Todd
Our company rents trucks from Ryder as well as them working on our trucks....they do our regular maintenance on our company trucks as in oil changes fluid checks and more...we also get roadside assistants from them....
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November 2021 by Barry Glass
Bad experience every time I come to this facility
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October 2021 by Nicholas Jackson
From my experience they always do their best to accommodate their customers. They go out of their way to fix any issues that might arise and if we're honest, issues will arise. But that's with any industry and with any company. It's how they correct the issues and their effort on behalf of their customers that make them my first choice for truck rentals. I use them frequently and I recommend them without hesitation.
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October 2021 by Zoe McIntyre
This place gets 4 stars solely for their on-call mechanic Josh. He's gone above and beyond for me, coming out in the ice and cold last night to diagnose my truck and digging out my sub truck when no one else wanted to. I may not like Ryder much as a truck repair shop, but sometimes you find a diamond in the rough. Thank you, Josh.
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July 2021 by Bekzod Odilov
One of the best Ryder shops nationwide. They are alway professional and quick on service!
