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March 2024 by Red Violet Tidwell
The product I wanted showed on site but when I purchased it was the wrong item, I called the customer service and to have them change to the actual item I wanted and the lady said they didn't have, so I requested the order be cancelled and refund me, why did they ship, now this is a same day purchase, I've sent several emails and text to number to customer service. I would not to business with, there fraud
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March 2024 by Amber Finkenbine
Rudest owners ever have gone to the store three separate times and they will not open the door to let you in even let some other lady in but not me guess they don’t like white people
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February 2024 by Elizabeth funez
Great place find everything you need.
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February 2024 by Sung Y
Never do business with this company. They took my order got paid and sent me the wrong item. Trying to get my correct order with no response. 1 star is to many. I would give them a zero star if I could
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January 2024 by karla perez
They need to treat their costumer with respect. Items are unlabeled and the costumer service is horrible. please go somewhere else.
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January 2024 by KARINAS NAILS (2235 WHITTEN)
The customer service is so horrible here. It is plain sad. They treat costumer like we aren’t there to spend money. The lady yell at my manager over phone when she tried to ask for an invoice. The fact is they don’t care because we have limit nail supply options here. I know once someone give them some real competition then they will feel a different way about treating their costumers with respect.
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January 2024 by Tatyana Macon
This is the manager of a local Memphis nails salon. I called to ask for pricing on acetone and I received the most unprofessional and rude customer service. Don’t recommend going there
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December 2023 by Challenger GIRL
Unprofessionalthey are very rude and racist to majority of their CustomerIt say they close at 6pm but I made it at 5:15pm and the lady and husband stood at door watching instead of saying they close wouldn’t recommend. Anyone to go there and make this there last Option
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December 2023 by Vicky Lazo
The polishes are very thin! Probably altered. Two of my polishes broke. I’m very disappointed. They have a chat but no one responds. They also forgot my mental cuticle pusher item 2915. If this is not corrected I’m never ordering again!
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September 2023 by Riding Solo
They have a big variety of things. The Asian men in there is rude. The Asian women , and African American man is super nice. I really wish they had prices on their product so we can shop without constantly having to bother the black guy for prices.
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September 2023 by Morgan Brunson
wish i would drive from east memphis to this store to deal with rude people. ??we need a Black owned nail supply with GOOD customer service ASAP cause this place lacking baby & ik the owner gone try to get slick in the mouf—SAY IT TO MY FACE or save it ?
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August 2023 by JaQuisha Vaughn
Love this place. Pricing nice and the African American guy is so helpful and knowledgeable. The Asians there don’t speak but I don’t mind. They don’t bother me I don’t bother them. I go like once a week.
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July 2023 by Burlap Bakery
You can tell by the responses to the reviews that the service and communication is horrible. No way!!!!
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May 2023 by Joslyn Jackson
The Black Man Is SO KNOWLEDGEABLE!!! ASK HIM ANYTHING ABOUT THE PRODUCTS!
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May 2023 by Jeff Morris
My wife just started back doing nails and found Sam's nail Supply. Someone told her about it, but said they were rude and disrespectful. She's been there 4 or 5 times now and just loves it. No problems at all and she likes the prices too!!