-
November 2023 by Coburn Bristol
I am extremely disappointed in Seismic Audio.... I ordered a passive floor monitor (by mistake) and when I got it, I was having trouble with it (I didn't know about the necessary Amp. Oops) and when I called DURING BUSINESS HOURS on multiple days, I would get an answering machine. I emailed in and still crickets. When I finally got a response DAYS LATER, I was blamed for reaching out at the wrong time. I reached out multiple times and was told that it was because of the holiday. What? The holiday was one single day and I called over multiple days, so not sure how that math works.That situation should have told me to just turn and run and not deal with these guys but I wanted to give a second chance, so I bought the powered monitor that they recommended and when it got here..... well, you can imagine. It didn't work and then when I emailed them AGAIN for help, I was told to call in, rather than attempting to at least help.I now have almost $400 worth of "pro audio equipment" that is useless to me.Hopefully this review prompts some help but I have a feeling that I will be told that it has been too long to return anything because I was so frustrated that I just tabled the issue until now.
-
November 2023 by Josh Hill
I've made a few purchases from Seismic Audio now and wanted to leave a review because of my great experience. I've purchased a few snakes (fan and box end) and other cables. I have been extraordinarily impressed with the build quality of their products, especially when you consider the price point! The customer service is EXCELLENT. If you have any questions, need help, or just want input in sourcing your solution, they are great people to talk to! This is the first place I look now for pro audio equipment.
-
April 2023 by KN
I purchased a splitter snake from Seismic. Due to changes in our band's needs we ended up running everything through a digital mixer and did not need the splitter snake. Rusty at Seismic was super helpful in helping answer our questions and allowing us to return the product without any hassles. The products are solid and very reasonably priced given how well made they are. I would not hesitate to buy from Seismic in the future as their customer service is superb. Thanks.
-
December 2022 by Desoto Christian (DCA)
They went above and beyond to take care of us in a pinch! Excellent staff and customer care. We will give them as much business as we can. Highly recommend.
-
October 2022 by Eddie Starks
Great Service
-
October 2022 by Tommy Austein
Friendly staff, great prices
-
October 2022 by David Crews
Good gear, nice sales and support staff
-
October 2021 by Dj Hanz
Always come thru on the items I need
-
October 2020 by Derri Jacobs
I went to this place for work.
-
October 2020 by Michael Hart
Awesome service, steak was perfectly seasoned and cooked. The music was awesome. Love Roxi Love.
-
October 2019 by adrain Williams
Great customer service
-
October 2019 by Monee' Brown
We had an issue with the equipment we purchased, and they replaced it no questions asked!
-
October 2018 by Matthew Richter
Ordered a SAMRC-10U equipment rack and it showed up on time and in pristine shape. The thing is a beast.A+ customer service. I had an issue with my online shopping cart, I called their store, they answered the phone immediately and cleared everything up.Thank you!
-
October 2018 by Reid Shuping Design
Excellent and extremely knowledgeable customer service guys!
-
October 2017 by Jon Friedt
Service Above and Beyond. Rusty was extremely generous with his efforts to find the right product for me. Tech specs as well as size and weight of the shipped product were all critical and Seismic took the time to make sure everything was exactly as needed. I AM IMPRESSED.
