Sherwin-Williams Paint Store is a helpful and friendly place to get paint. Customers appreciate the staff’s knowledge and assistance with selecting colors. One reviewer mentioned that a staff member was very nice and helped pick out complementary colors, making the process easier despite the large number of options. Another reviewer praised working with a staff member named April at the Memphis location, who was very good with paints and helped with color choices. Unlike big box stores, Sherwin-Williams focuses on helping customers with their paint needs. Some customers find other stores like Lowe’s or Home Depot less helpful, as they may spend a lot of time trying to get assistance without much insight. Overall, Sherwin-Williams is valued for its knowledgeable staff and good customer service, making it a better choice for paint needs than larger general stores.