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April 2024 by Charles Reed
Gave me food poisoning. Good experience otherwise.
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March 2024 by Cynthia Lavender
Rating is ZERO!. The open sign was on, door was locked. The 2 workers ignored me instead of being professional. You ignorant individuals. I guess you were too busy cleaning to acknowledge me. Whoever owns/manage this location, check your workers. They need some serious customer service training. And stop making everyone a store manager, because they are not mature or professional enough to handle the real world business.
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January 2024 by Rose Woo
I used to love this location so much I would come in twice a week. The people here always used to be friendly, inviting, and would make my sandwich exactly how I liked it without an attitude or complaint. However, good things can not last forever. Other reviewers have mentioned this place has really gone down hill. Now, I drive to the location on Summer.What you will experience if you order at this location in person now:* Rude staff that will act like you are asking them to pull out one of their teeth and put it on as a topping when they are putting on the sandwich what you told them what to.* When asking for extra of a veggie ingredient, staff will have the attitude like it is coming out of their paycheck or fridge* Example: I asked for a lot of pickles like a fist full when my sandwich hit the veggie side of the counter. The guy put three pickles one by one on my sandwich and had a look of pain on his face like he had not eaten for a week and was giving his last little bit of food to someone he absolutely despised. When I asked for more the guy put on one pickle at a time until there was like 6 pickles on the sandwich and complaining under his breath as he put the pickles one by one again on my sandwich. When I asked for more again the guy point blank told me he couldn't and refused to put anymore on there. I had to threaten to walk without paying for or getting my sandwich for him to give me half of what I asked for. Please note: If the company changed its policy to add an extra charge for more pickles I am the type willing to pay a little extra to get what I want, and I asked him nicely each time.I left emotionally and mentally exhausted by the negativity coming out of this guy and very unsatisfied. Stay away from this location. It is worth driving a couple of extra miles to go to the location on Summer Ave next to the Mexican food truck.
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January 2024 by Jersey
I don't mind homeless people being in the establishment. I do mind you not having certain items like pizza and salt and pepper.
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November 2023 by Keyvon Nichols (Popoutkey)
This one worker really threw my sandwich together sloppily. It was a shame. When I unwrapped my sando it was a saucy mess and honestly just not messing with that.
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October 2023 by Edmonique J.
Morning shift workers at this location are absolutely amazing. Very welcoming and hospitable with excellent customer service. Fast service. 10/10 would recommend.
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October 2023 by Dawn Davis
This location has held on through the years, and I noticed that two other Subways in the surrounding area closed, so I am glad the staff here have maintained it.
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August 2023 by E. Coleman
Today was on point, I've never been here this early 11AM, but todays duo was fast and accurate, toasted my bacon! W/o asking ? veggies were fresh?Not to mention my wrap was neat and cute not that it mattered because I was big dog hungry.
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July 2023 by Matthew Thomas
This subway should be shut down. I have seen them close early on many occasions. Also, there is a particular employee there that began screaming at me because I didn't know the "proper" name of the bread that I selected. I simply walked out and have not been to that location since. I now drive to the location on Summer Avenue near Berclair as that one is the cleanest and friendliest location. Even the Subway on Union was subpar. Subway franchises need to raise the bar of entry for ownership. 20k is not that much to own a location and the hiring of staff shows- especially at the location on Poplar Midtown.
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June 2023 by Derrick Mills
My experience was pleasant. I had them create a sub that is not on the menu. I had them create a chicken marinara sub with parmesan cheese.
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May 2023 by Jimmie Leonard Jr.
Normally I like going here but the last 3 visits here has shown that the quality of people that they employ has gone down and the food quality has also gone down. On one visit the cookies were burned, the second visit the bread was over toasted, the third and last visit the staff was rude the bread was doughy and they fixed my sandwich the way they wanted to fix it. Not going back to this location.
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May 2023 by James Reed
The food is always good and fresh now the employee has a smart mouth on her some girl with red-
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May 2023 by H.S. Thompson Duke
Not the Subway I remember. Lousy service. Old crusty condiments. Demanding a tip for take-out order. $45 for three, nothing special sandwiches.
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April 2023 by Summer Gallagher
The sandwiches were average for subway. But the woman working behind the counter was horrible. She was extremely transphobic to me, was rude and went out of her was to misgender me. The other two workers that later showed up were much nicer but she was just rude, both to me, my partner, and the other customers. Unfortunately I didn’t get her name.
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April 2023 by Tim Castilo
Place is disasterous everytime I come to this location. Your better off going to the one a half a mile down the road. Employees rude as can be and they don't do refills at this location. Might as well shut the doors to this location
