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February 2024 by kristina simpson
Literally the worst banking experience ever. They don’t even have a system to cash checks. Even a corner store cash checks. Please update this !
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January 2024 by Jonathan Chandler
If I could give 0 stars I would. Definitely not satisfied with this particular branch. They have were not helpful at all with what I was needing done. This makes me want to pull all of my accounts and go somewhere else. Already have an account with some other banks. Here I come! Bye Truist.
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September 2023 by Princess M Woodard
I’m of the opinion that their underwriting department engages in selective and discriminatory practices. It would be “interesting” to see stats on who they approve for certain financial products.
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October 2022 by Steve Pilgrim
After many years & a number of accounts at SunTrust - now Truist - we have had two material bank errors in the same 30 day period. Our confidence is slipping...rapidly.
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July 2022 by cathy horton
While each client has different needs, I find the Hickory Hill branch absolutely horrible. Customer service representatives are lazy, slow and will not answer the telephone. The bank is always short staffed and their hours do not accommodate clients. Each day other than Friday they are only opened 9-4 PM. Friday is a little different. Since the bank changed to Truist and the former branch manager retired, this location has been awful. Needless to say on two occasions, monies were deducted from my nephew's account instead of my account to pay my charges. In addition to posting these comments, I will also reach out to banking administrators.
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March 2022 by OMirza Team
worst bank , worst service , since the merger with suntrust they dont knowwhats going on with your accounts , can never awnser any questionsregret having done a loan with them and being stuckthey need to be reported for not providing tax documents timely
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December 2021 by Heather Houston
Waiting more than 20 minutes in drive thru just to deposit money. Normally would not complain but more than once and again today. Two cars in front of me have been here even longer. I am definitely going to a different drive thru in future. Unfortunately I have to wait for business bank deposit.
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November 2021 by Sean Abel
Great staff and selection of services can't be beat!
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December 2020 by Shelly B
I absolutely hate going to this place. They're terribly slow for it to not be open in the inside. I always wait in the line for a long time went I come...even when I get to the window it takes forever for them to process everything. Before covid-19 they were slow. Done coming to this this one. I usually use the ATM but the system was down.
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October 2016 by Ankush Gupta
Good Customer Service
