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September 2023 by Fulana Fuu
The 0 stars is for the service that T-Mobile provides to my phone daily. I never have any speed but my plan says unlimited everything. 1bar with 5G all day everyday. T-Mobile is falsely advertising their 5G speed because it isn’t real.
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August 2023 by Adrian Tetreault
Horrible customer service here if I could give negative stars I would. Explaining that I spoke to customer service via the phone and they told me to come to a store to swap out a WiFi gateway. The store representative told me “no way, we don’t do that. “ “Its been over 14 days you’re stuck with it” . I asked if this was indeed a corporate store or 3rd party reseller and they claimed 3rd party. I wouldn’t go here.
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May 2023 by Sandra Alexander
The employees are Always Nice and ready to help you. It's always nice and clean. Great Job Tmobile!!!
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January 2023 by Asheed Abark
Easy in and out to make cellphone payments
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September 2022 by donna york
The best customer service ever..
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August 2022 by Wanda “Ladybug” William
The best customer service friendly and polite. The best T-Mobile is at 4128 Elvis Presley
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August 2022 by Stacey Washington
They put these high price phones out don't have phone covers for them the screen protector just as high as a phone cover can we get a break anywhere all I want my phone to do is ring I answer and say hello
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May 2022 by Tommy Mottley
I was greeted with profanity, I was told that thier system was down, and to get out of the store, then there was a small attempt to help me and they couldn't, and then the gave me advice that was not true.
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April 2022 by Kamila Mendez
I arrived at the store and it was 40 minutes before they closed and they did not want to attend to me
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January 2022 by Angela Morris
Went there to take my son to get his phone looked at and they was not opened it’s says open at 12:00pm and it still wasn’t opened at all we had to drive to Southaven, Mississippi for them to looked at his phone what’s the purpose a business going to say it’s operated hours are and you’re still not going to be open that’s so unprofessional for a business to lie like they are going to be opened at 12:00 and still wasn’t.
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August 2020 by bobby mead
Not a bad experience at all and quite the opposite actually. The staff takes the time to listen to you before they start trying to sell you something. Here, the staff actually wants you to have what you need rather than what they think you should have. The staff does suggest options and that is good because it shows that you have choices. If you want to finance, they do do a soft pull on your credit report, but its worth it...I have student loan debt and they got me into a Samsung A50 for 135.00 down which isn't bad at all. My experience here so far has been great and wish I had spoken with them a couple of years back before I ever got involved with Boost Mobile...
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February 2020 by Carol Lawson
Customer Service is good, but you always over pay..
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February 2020 by Tamiko Allen
Great service
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December 2019 by Taurean Green
Very helpful and polite
