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October 2023 by Scott Morgan
Very friendly and helpful. They give you realistic timelines and prices upfront to help with expectations.
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May 2023 by Melinda Thompson
I arrived at this shop after going to the Toyota dealership, Autozone, and the Collision repair shop. I was on crutches and it was close to 5pm. As I approached the door, three technicians sat in the lobby watching me try to open the door and no one got up to help. I walked in and immediately said to them, wow, no one could open the door for me and one turned to the other and said, I wasn’t going to open the door for her. Then I explained to the guy behind the desk what I had been through, and how I needed a fuse changed. Real quick and he said he couldn’t do it because he was about to close, but he sent me to meineke to a man named Dave. He gave me his number and I called him and went straight there. Where he was able to help me.
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April 2023 by Rhonda James
I have been a Customer of The Shop of Memphis for Years. I have much respect for the company. They are very knowledgeable about car needs and efficient. They are Awesome.
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April 2023 by Edward Charbonnet
Great People! Who. Do a great job looking after my car. Whether it's just general maintenance or the conditions of the tires or something more serious.
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September 2022 by Al Bardi
The charge for the repair was comparable to what a dealer might charge, but the service was top-notch and fast, so I am super happy. My daughter was driving through Memphis at night and the water pump went out. We had her car towed to The Shop, just based on reviews. The Shop seemed like it might be priced a little higher than other mechanics, but it also seemed really well-organized and professional, and we wanted peace of mind. Staff were really helpful and understanding of our out-of-town situation. We got a quote for the work by text, and approved it that way too. They had a simple system for picking up the car after hours. I was also impressed that they told me how to use the warranty (get a refund) for paying a mechanic local to me should a problem come up with the repair.Service: General repairs & maintenance
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September 2022 by Teresa T.
Efficient, knowledgeable, professional auto services. I run on Amsoil which they sell and change for a good price. They're always pleasant, respond promptly, transparent and offer competitive pricing.
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April 2022 by Take Me To I.
I took my 2013 Volkswagen Passat to get a radiator assembly replaced. This was Jan 26th. They told me that it was on back order, but he replaced ONE motor, never said wether or not they would be able to get the full part and when. I paid $400 for them only to replace ONE motor. Mind you both motors were pretty much done. Now because my full assembly wasn't replaced and obviously wasn't checked properly I now have a leak in my radiator somewhere. One of my fans is wobbly and the other simply just doesn't work. I also asked if they could check my HEAT/AC, at the time it was cold so of course I didn't expect them to be able to tell wether or not it was blowing cold. However, there's no excuse to not check the heating. I have wasted $400. My car is now running hot because of improper care and negligence. It's saddening that people are not humane anymore, think of your customers as your family. Would you want your family riding around with a half a** fixed vehicle? I'm sure not. RUN FAR AWAY! These people just want your money.
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March 2022 by Matt Duty
I started using The Shop based on a referral. The staff was really nice and not only listened to each and every one of my concerns but documented them for individual review. They can notify and authorize work online (via text, email, etc.) which is very convenient. I now take all of my cars there and recommend them to anyone that asks. Great staff, great service, and great results!
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January 2022 by Matthew Owens
I saved over $2,000 coming here when compared with the dealership’s quote. I had a pump issue that Jim (from the shop of Memphis) identified and fixed in a day.I had incorrectly assumed that my Prius would need to be taken to a Toyota dealer for repairs, but when I saw the steep quote, I reached out to the shop of Memphis. I couldn’t be happier with the service and will be making them my shop of choice.Service: Engine repair
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November 2021 by AA Edwards
Knowledgeable share what’s going on with the process while working on your vehicle and great team do you have working on my beard
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November 2021 by Logan Work
Can't recommend these guys enough. They put the dealership to shame in quality and serivce. Only issue is they're usually pretty busy, but great peopleService: Transmission
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November 2021 by Vivian Mason
I've taken my cars to The Shop for several years now. These guys are kind, courteous, and fair. I took the 2014 corvette I just bought "as is" to them today because it was running rough and the engine light was on. I was relieved to learn that it was simply a loose sparkplug. They fixed it in 10 minutes and I was out the door.
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October 2021 by C. Albert Bardi
The charge for the repair was comparable to what a dealer might charge, but the service was top-notch and fast, so I am super happy. My daughter was driving through Memphis at night and the water pump went out. We had her car towed to The Shop, just based on reviews. The Shop seemed like it might be priced a little higher than other mechanics, but it also seemed really well-organized and professional, and we wanted peace of mind. Staff were really helpful and understanding of our out-of-town situation. We got a quote for the work by text, and approved it that way too. They had a simple system for picking up the car after hours. I was also impressed that they told me how to use the warranty (get a refund) for paying a mechanic local to me should a problem come up with the repair.Service: General repairs & maintenance
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August 2021 by Ariel Walter
Everyone there was really easy to work with, I like their computer system which shows me exactly what needs to happen with my car. 10/10 would recommend
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June 2021 by David V
From start to finish, the entire experience was great and my older vehicle is running like new again. Andrew gave me options on the repairs needed, stayed in communication with me during the repairs, and took extra time when I picked up my vehicle to show me the work that was done along with work that I may look out for in the future. The price was fair and I’ll be taking all of my future work to The Shop of Memphis.Service: Engine repair
