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March 2024 by Elizabeth “Lizzy G” Gibson
I was misinformed about the actual prices I ended up getting charged on my card! They acted as if they didn’t care to even answer any questions that I asked to make sure I understood comprehend and clarification
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March 2024 by Tangenika Elliott
It was very quick and he were nice. The truck were clean
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March 2024 by Charlotte Fields
I give this location 0 stars if I could. The customer service representative is very rude. I made reservations to pick up a truck and a car hauler at the Lamer location and when I arrived she then told me I had to drive 20 miles to pick up the car hauler which counted against my mileage. The brakes were bad and the truck had the worst ride ever, it was very shaky.
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February 2024 by Traciea Curry
Excellent Customer Service.
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February 2024 by Pearline Carter
U-Haul did a tremendous job with supplies rental and professional movers they all did great!
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January 2024 by Tamika Ayers
Nothing your staff was perfect and the manager was even better that you for everything Lamar and Semmes
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December 2023 by Charles Brown
The moving was scheduled to start at 9:30am. You’ve guessed it, they showed up at 9:26. Indicative of these men - veterans “ hurry up and wait”. Punctual. I was completely impressed with their professionalism and customer service. Polite & patient. They ungrudgingly got large heavy items through small doors. They unassembled and disassembled my over sized medical bed. Very nice team and would recommend them to anyone.
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November 2023 by Mikka Atkins
Johnathan Craig is an awesome staff member at this location. He was very attentive to my needs and helped me each time I came into the location
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October 2023 by dean franklin
Anna Mae G and Charlie are 5 stars as well!! Friendliest U-Haul I've ever dealt with!!
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October 2023 by Zay Pope
Everything was great from start to finish keep doing what you do great customer service fosho?
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July 2023 by Brian Skruch
The staff at this location was on top of all details, has a sense of urgency, are efficient, and friendly. It was the best check out and check in experience of any uhaul location I have rented from.
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July 2023 by Sarah Jarrell
I would leave no stars if I could. Save yourself the wasted time and go to any other location in the city.
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June 2023 by A
Horrible customer service. I tried to get a trailer and they kept fussing about me needing to buy this and that even though everything works fine and when I tell them to cancel the reservation they refuse and is continuing to charge me. Edit. They refunded me but still rent somewhere else if you don't want to be pestered into every addon
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June 2023 by Yolunda McDowell
My experience was worth and I will rent from U-Haul again.
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May 2023 by Rj Perez
Booked a 15 foot truck and auto transport 6 weeks in advance. got a call last min saying my location has changed and my truck and trailer is “guaranteed” at my set time and at this exact location. I get there and the rep tells me “can u come back for the trailer? I’ve got the truck but the guy hasn’t returned the trailer yet?” Are you kidding me? The truck and trailer I need to get on the road with at a certain time isn’t here yet? Can I come back? I booked 6 weeks ago and UHaul guaranteed it would be there. Ok. Come back 6 hours later after pushing my move back and a different rep is there and sets me up a new reservation and sends me to Southaven to get the trailer. I couldn’t have been given a guarantee there or been told that 6 hours ago while I waited? Terrible experience, horrible customer service. I do not and will never recommend U-Haul
