U-Pack, a service of ArcBest, offers a convenient and affordable way to move long distances. Since 1997, the company has helped over 1.5 million people move more than 2 billion miles. Customers appreciate the simplicity of loading belongings into ReloCube containers or trailers, while U-Pack takes care of the driving. Many reviews highlight the company's excellent customer service, professional drivers, and smooth pickup and delivery processes. Customers report that their belongings arrive safely and on time, often arriving before the customer themselves. The process is described as stress-free and straightforward, with helpful staff guiding them through scheduling and loading. U-Pack's pricing is considered fair and transparent, with many customers noting no unexpected costs or surprises. The company is praised for its care in handling belongings, keeping items pristine during long shipments. Storage options are flexible, allowing customers to store their containers at local facilities near their final destination before finalizing their move. Repeat customers mention that they prefer U-Pack over other moving options like U-Haul or PODS because of better pricing, reliability, and professionalism. Overall, U-Pack is seen as a reliable, cost-effective solution for long-distance moves, making what can be a stressful process easier and more manageable. The company's focus on helpful customer interactions and timely, careful service makes it a popular choice for those seeking an efficient do-it-yourself moving experience.
We’ve moved 3 times in the last 3 years and used different moving options each time. This has been by FAR our best experience. We just finished a cross country move and have been so impressed with UPack from start to finish. No hidden fees and EXCEPTIONAL customer service. I would recommend to anyone!
August 2023
Great customer service, I had to make changes for our equipment last minute because of the size of our apartment building parking spaces and they were very helpful and suggested the cubes. They fit perfectly into the parking spot and we're easy to load/unload. We will be using U-pack for all our future moves. Thanks!
August 2023
Great experience! My things arrived from Memphis to Seattle in 5 days. My things arrived before me! They held onto them for me, no charge, and dropped them off in Seattle early the day after I arrived. Pod drop offs and pick ups were smooth and the drivers were friendly!
