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March 2024 by LaGail Coleman
Let Me Give A Shout Out To The Most Friendly,Polite,Respectful Location with Excellent Quality Associates whom I Will Always Patronize.
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March 2024 by Jerri Holmes (Ms Dont Play)
Gavin was really helpful assisting me with the procedure of getting a document notarized and Ashley was diligent in handling my paperwork.
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February 2024 by Mary Lynn Scoggins
Consistent friendly and professional service!
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February 2024 by Carrie Clark
Employees are efficient, professional know what they are doing.
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February 2024 by Hope Danica
Didn't offer what I needed.
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January 2024 by Megan Bronson
Deshaun Bennett hands down! He’s the definition of amazing customer service. Any employer is fortunate to have him on their team! With a line out the door he never lost composure or concern for every interaction he had with customers. I even noticed him remember people from the day before! UPS PLEASE reward and promote! He’s worth it.
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December 2023 by sandra ellis
I had a great experience at U P S, Dre is very professional employee!!
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December 2023 by DJ Kelly
I've been coming to the store for 2 years, probably a few times a month. In addition to shipping for personal reasons I am also a working artist and use them for printing/wrapping/ packing. Nicole and her crew are always efficient, professional and creative in problem solving, saving me time and money while getting the job done. Despite the fact that I live literally across the street from a major Post Office and 2 blocks away from a fedex office store, this is my go-to for getting things done. Even if they are short-staffed, they always seem to meet timelines. Outstanding.
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December 2023 by Te'-Ali Coley
The staff consisting of Jocelyn, Nichole, and Ashley are both professional and efficient. They remain exceptional representatives of the UPS Store.
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December 2023 by Paige Forge-denton
The customer service was amazing. The staff was very polite and helpful.
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November 2023 by Chad Watson (WatsonMed)
Rude said they were closing that I need to hurry....Looking at the other comments posted here it seems to me that "Customer service skills need to be improved ". I understand it may have been close to closing but I own and run a professional medical equipment company that sometimes gets last minute urgent/STAT orders and in the past at most UPS locations they go above and beyond to assist no questions asked. I choose to use UPS as my primary big 3 shipper for , low cost, fast and reliable shipping and most importantly the great customer service from end to end.
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October 2023 by Kristen Thomas (electrick honeybee)
Short wait time, friendly and helpful staff. Keep up the good work y'all!
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September 2023 by Christy Gilles
Maybe there's something going on in the midtown area but there have been 2 packages never received from UPS. The first needed a signature at the actual UPS location and was just given to some one else without verifying their license. The second was supposed to be delivered to my home with a signature needed as will and I never received it. Hopefully they do an investigation because I understand a package being stolen from home (even though it required a signature and I never signed it) but the store just giving my package to someone makes no sense--especially after they asked for my license and what could only be assumed, didn't ask for the "other persons".After reading more reviews I see other people have had this problem too...
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August 2023 by wes evans
Was told it would cost $61 to ship a package GROUND. When I told her I’d paid $40 to receive the same package 2nd day air, she said oh well, that’s what we charge! Asked her if ups had universal pricing and she said she didn’t know but $61 would be the charge ( very non caring tone) I’ll use USPS going forward
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August 2023 by Nathaniel Hastings
Would not recommend. FedEx as an entire company is trash. They won't even invest in basic air conditioning for their drivers who are passing out and even dying from the above 120° f temperature the inside of their vehicles typically stay at. FedEx is taking a stand right now saying "we don't care about human life or our employees in general, we only care about profit." You should be ashamed of yourself. Digusting excuse of a buisness.