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April 2023 by Candice Griffin
Not for sending things so this really needs to be updated...
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March 2023 by Raven Wolf
Not for sending things so this really needs to be updated...
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February 2023 by Alex Plaza
The worst, packages either don’t arrive or arrive opened , leaves mail on the floor to get wet and destroyed im tired of it
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January 2023 by DeMonica Fason
If possible to not give stars I would. But I have been going back and forth since last year.12-15-2022. Bout my mail. That’s the last time I received anything. The mail lady and her supervisor are highly unprofessional.. they told me I have to buy a P.O. Box because of my dog that’s is inside the house. Then told me that they will always return my mail to sender. But as I told them my dog is not loose and it hasn’t been 30 days so you can not do that. They told me they would provide me wit a new mailbox but never did. Then told me to close my door to my home. And yet I still haven’t gotten anything. I did a change of address form and asked for ALL my mail be delivered there and they still won’t deliver it. I’ve been calling and emailing and reporting since last year and it’s all retaliation from me reporting this same lady for throwing my packages on the ground. Every time I call either nobody answers or they hang up n my face. I have asked to speak to someone higher up and I get no response or reply. This is getting out of hand. I have important pieces of mail that come thru.. and they denying me everything from my bills on down to my mom medical needs.. and this company basically don’t care and they work for the government. Now I have reported them again and it’s like they not taking the job seriously.
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September 2022 by Shameka Johnson
Very rude customer service and the lady named Lisa was very very very rude
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February 2022 by Lindsay Gray
I called over 30 times since my glasses have been there for DAYS…… no answer and the phone was left off the hook.
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December 2021 by SPEAKTRUTH365 F.
‼‼BEWARE OF THIS LOCATION‼‼This location provides PISS POOR CUSTOMER SERVICES! Shame on the (APWU) American Postal Workers Union for allowing these individuals to continuously slip through the cracks. Their substandard work performance is rewarded and protected with ZERO ACCOUNTABILITY. Customers are no longer paramount within USPS! They have the most delayed, unpleasant, unprofessional and incompetent individual answering the phone by the name of Lisa; she possesses ZERO PHONE ETIQUETTE. To make matters worse, they have another lowlife by the name of Donna?...This cockeyed, gray toothed individual likes to argue with customers, like she is on any street corner. These 2 bottom of the barrel individuals are able to behave this way because it is commonplace due to Poor Leadership. This experience has been implausible and sad because they lack the skills to communicate effectively with customers. These 2 bad seeds speaks volumes about the ineffective HR onboarding, all of them are ABSOLUTELY PITIFUL! Laron & Sylvia should not be in any kind of Authoritative Positions within USPS, they are unqualified and all 4 of these individuals should be FIRED!!! Upon dealing with this sorry conglomerate of buffoonery, I didn't know if I was dealing with some circus acts, or The Memphis Zoo. All I know is that they display animal and clown behaviors. One cannot get any worse than this group of misfits, all of them together don't amount to half a brain! This is the wonderful group of assorted nuts that represents our great democracy...Just look at our government funds barely working!??
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August 2021 by Elijah Mcfall
Horrible they don’t answer and they throw people’s mail and damage and can’t call representatives because no one answers the phone .I am suing I have video proof
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July 2021 by Allen Dunson
This is the worst mail service I’ve ever seen! I work at a place in Memphis they deliver to. It’s not unusual for them to go a week or more without coming by while we have several things that need to be sent out
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July 2021 by Trevante Smith
This post office is very unprofessional. They don’t take time to help the customers
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April 2021 by Veisnue Hunter
How can I register a concern vs. A complaint? 600 block of Buntyn st. I open my mailbox and 80% of the time the incorrect mail is left. I get my neighbors, checks, bills. etc. Sometimes I return the mail and often times i have taken it to the neighbor if it appears to be a check. It's so sad, because the address appears correct in the windows. I'm so concerned that our mail man no longer care or something is seriously wrong. Please pay more attention to your job. This is critical. Thank you.
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May 2020 by Angela Howard
I recieved a text that my package couldn't be delivered because they didn't have access to my location. I live in a house on a corner. I was told they would redeliver the next day and it's been 5 days and no package. Tracking #92001901755477000189237323
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January 2020 by anna withers
My mail was delivered to another address which included my bank statements. I think they need to stay off the phones and stay focussed on mail delivery. This is not the first time.
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April 2019 by Shirita Langford
I was supposed to get a package delivered to me! I track the package and it says it was delivered. I go to my mailbox to get it and there is no package. I call this place and no answer so I call the 1800 and speak with someone to open up a case and about an hour later there is a lady who calls saying they will locate my package. I wait and call back the next day and say I haven't received my package and I say today's mail was already delivered the lady gets smart and say she will get back when she get to it. She calls back and says that the care couldn't locate my package I call bull. These carrier steal mail. I had a similar situation that took almost 3 weeks to get resolved but I got my package and when the carrier gave it to me she looked funny. The women supervisors stick together like they don't know anything but they do and try and tell you some pitiful excuse that doesn't make a lick of sense. This place and the carriers need to be investigated! Although the male supervisor get the job done!
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February 2019 by matt peterson
All I wanted to do is mail it out letter couldn't even get in the place locked up tighter than a job because it's on Lamar Avenue