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March 2024 by The Nerdy Thrifter
If I could give a negative 0 I would , they lost several of my packages one of them was an expensive order , they never scan the tracking numbers and tracking doesn't update till items are delivered , I had to refund the buyer and then 2 and a half weeks later it showed up! , worker at the counter was rude and not helpful at all , I won't be going here again
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February 2024 by Lindah V
The service was excellent.I was there for 15 minutes maximum for my husband’s passport renewal and pictures.
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January 2024 by Sissy Siss
After standing in line 15-20 mins for a girl behind the counter. Who rudely yells across other customers at me that are standing in front of me and behind me. Ma'am, yeah you , rolls her eyes, while chatting with customers she was helping they all laughed. The disbelief on my face., I was shockedI couldn't believe the lack of customer service is her disrespectful attitude to point me out, as a paying customer. You gone have to buy yo tape. In order to have my package shipped. Ma'am , We don't take packages that aren't taped up, you gone have to buy some tape or leave. Her response while still helping customer, I'm not taping up no box ,she can leave. While other customers looked onThe embarrassment as a painying customer. No morals or common courtesy to customer service. Is this Memphis Tennessee work ethics now to ruin a business or United States Post Office hiring process
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December 2023 by Brittany Whitehead
Came for a passport appointment and was helped promptly and professionally. Honestly didn't even know there was a post office tucked back here. I'll probably come here for other USPS business as there was very little traffic and the folks were super helpful during a holiday week when no one wants to be at work!
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December 2023 by Joe Linton
Exceptional service. Bartlett post office needs to take note on how they work at this office. , Bartlett canceled my passport appointment and Bartlett does not schedule appointments unless they’re a month and a half out. Keep up the good work at this office. THANK YOU
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November 2023 by Kwa
just trying to call and find out if a letter i put in the package slot three weeks ago is stuck in the package slot as it has not been delivered. it is impossible to get to an agent on the phone.
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October 2023 by Frank Smith
This is a great Postoffice staff is nice and very helpful. I would go back again.
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August 2023 by J Jack
Waited 1.5 hours in line. Second visit to remove hold mail from vacation.
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March 2023 by Sydney P
Waited in a long line to drop off a package to return an item. Worker, I don’t her name, said I couldn’t ship my package because of the bag I put it in. It was a usps package …. Went to another post office. They took it just fine. Yeah, thanks for wasting my time lady.
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March 2023 by Sydney Panyanouvong
Waited in a long line to drop off a package to return an item. Worker, I don’t her name, said I couldn’t ship my package because of the bag I put it in. It was a usps package …. Went to another post office. They took it just fine. Yeah, thanks for wasting my time lady.
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January 2023 by Jay Perdue
This branch ignores its posted hours and opens when they feel like it. Only open on Saturdays from 10am to Noon and this Saturday at 10:30am there was no sign of life inside. Pitiful.
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December 2022 by Cathy Freres
I go to this post office regularly. I have never had a bad experience. My home delivery is out of this office too. packages always on porch. Once in awhile get mail for the same house number on a different street. I just walk it over.
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October 2022 by Terry Tyner
Never have more than one clerk anymore. They used to have 2 or 3 at all times. Now one person is tasked with handling everyone that walks in. The line grows so long its out into the lobby often. People constantly walk out because they get so aggravated at the wait times. Also their equipment is often broken or working poorly, so you usually have to wait for them to fiddle with the scale or printer in order to complete your transaction. Also, it's always seems to be hot while in line. They have little or no airflow in the building.
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August 2022 by david richmond
Having moved around the memphis area, I have not ever experienced so many mistakes from a post office. Delivering items to the wrong address, saying they left a sorry we missed you note, not delivering a package because its raining, or just throwing packages on the porch. Today I apparently requested a delivery address change... I do not have the ability to articulate how bad this post office is at delivering anything in a orderly fashion.
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July 2022 by J. Grace Wynn
I live in Bartlett area but i drive down to send packages on this location. The waiting here is bare minimum compare to the USPS @Elmore park which will take u about 45-1hr in line. I appreciate the staff here, they are very nice and prompt.
