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April 2025 by Shawna K
Whatever u do dont forget the right lane! If u get in behind the person pulling up to the window instead of going right you WILL get skipped
All in all good customer service!l.
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March 2025 by caroline allen
I'ma call it as it comes. This Walgreens is leaps and bounds better than the black hole that is the Walgreens at McLean and Poplar. When I do call, they pick up pretty quickly and are super efficient.
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January 2025 by Kaytea Sullinger
I would avoid this location if you can. I witnessed this pharmacy racially profile one of my dear friends who was trying to pick up her monthly prescription. It is a controlled substance and she had her passport aka a government issued ID. They said it was suspicious that she was using her passport and not her driver's ID like she usually does. It is not their business, as this ID is valid. They were very rude and refused her medication refill. They claim they cannot take passports but when we called multiple other local Wallgreens they all claim passports CAN be used to pick up their prescription, it will just have to be be manually inputted. I refuse to believe anyone is that lazy or bad at their job so I have to believe it was rooted in racism and ignorance. Please consider some professional DEI training for any management, I would avoid at all costs. XOXO a concerned resident
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December 2024 by Prathik Vegesna
The Worst service!!! they do not even respond to you.
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November 2024 by Adolat Matniyazova
This pharmacy service sooo bad this people can’t talk to costumers. They hang up on face. We are not sending any prescriptions.
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October 2024 by Telly Dent
How is it everytime I pull up to the pharmacy I can be the only one in line inside or drive thru and they say hold please and then have me waiting like 10 to 20 minutes just waiting and waiting and waiting oh and waiting 🤷🏿♂️
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October 2024 by Swats
It’s always one thing or another. Pharmacy staff are helpful, but this particular location is often out of stock. It’s hard to rely on this location. Plus, there’s usually no staff in the other areas to guide. I always hear the “assistance needed” announcements in the store, but no staff ever comes to help.
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May 2024 by Bill Collins
Do not go here! Extremely rude and lazy staff and management. Go anywhere else
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April 2024 by Iyana
This is the most unprofessional pharmacy in the city. They need to hire a whole new pharmacy staff based off of personal experience and all the other bad reviews strickly about the pharmacy.
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April 2024 by Thea Horne
I have called several times requesting to speak with a pharmacist. It was for a potential new client. The staff finally answered after a wait saying to hold again. I did. Music plays until I was hung up on. They are not considerate of a pts. need for assist.
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April 2024 by Alyssa A
Attempted to contact the pharmacy 4 times and the phone would get answered initially and automatically placed on hold then would disconnect. Attempted to reach the store to speak with someone and they don't even answer the main store line. Bad business. No wonder they have bad reviews.
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April 2024 by Allura Monae
I liked to come here for the convince but unfortunately the customer service and professionalism at this pharmacy is incredibly bad. I approached the window and was asked to drive back around or come inside as she was only using one lane. My prescription was sent by my Doctors at 10:00 am and when I went to get the prescription was told it wouldn't be ready until tommorow. I think I am just going to be done with this location. I continuously have a bad experience with only this location either extremely long wait times or just not having my medicine ready.
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April 2024 by Dee Allen
I had to wait over 1 hour for Rx for my elderly sister. Service is so, so very slow... They need help or better mgmt badly!!! Take my advice send, to another pharmacy not Walgreen's in Memphis on Park/Highland. Btw, never got the Rx. They had returned it. I have been 3x trying to pick the Rx up...
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March 2024 by D Al
I had to wait over 1 hour for Rx for my elderly sister. Service is so, so very slow... They need help or better mgmt badly!!! Take my advice send, to another pharmacy not Walgreen's in Memphis on Park/Highland. Btw, never got the Rx. They had returned it. I have been 3x trying to pick the Rx up...
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February 2024 by Theratipally Phanikumar
Worst service at the passport size copy centre.
