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July 2025 by Olivia Wampole
Annayah C. Needs to be fired for that horrid excuse of customer service. Sighed and groaned in my face and before I even approached her to check out, she had her hand on her forehead and sighing and groaning. The check out concluded with her tossing the receipt at me without a single word.
Listen, working on the fourth of july is not fun, but if you can’t even offer the mutual respect your customers are giving you, you need to rethink working in the customer service industry.
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July 2025 by Angelic Graham (Angie)
Walgreens, one of the largest pharmacy store chains in the United States, has established a longstanding presence in communities across the country. With thousands of locations, a robust online platform, and a wide range of services, Walgreens has become a go-to destination not only for prescription medications, but also for health products, beauty items, groceries, and more. However, as with any large retail chain, the customer experience can vary, and it’s important to weigh the pros and cons. This review takes a deep dive into various aspects of Walgreens to offer a well-rounded evaluation.
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June 2025 by Miss Davis
Tried to get a passport picture taken for three days in a row no one was available. At this point don’t even offer the service.
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May 2025 by Phyllis Moore
My mother in law attempted to pick up her prescription and was told it wasn't ready after the employee initially couldn't locate it. Of course this occurred as the pharmacy was closing. My mother in law received a text notification around noon saying the prescription was ready.
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April 2025 by Luke Parish
The pharmacy staff helped resolve a very difficult coordination of benefits issue for me. They were very knowledgeable and friendly.
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December 2024 by Laura Lucchesi-wright
I went to walgreens @ 6310 poplar ave just a little bit ago after calling about my prescription. I got great customer service on the by the pharmacist & great customer service by the tech when picking up my prescription which they had ready w/ in 10 mins!!! Nothing could of made my visit any better!!!
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December 2024 by Lee Huff
Elzoria understands customer service. She worked with my elderly father on his Christmas card with great patience. She is what we hope for in am associate and deserves Christmas bonus. I'm a Walgreens customer as long as she is here.
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December 2024 by Aris Ransom
They are usually great but I came by today and they locked up the store half an hour early. I really needed to pick some things up and this was listed as open . If I had known they’d close early I wouldn’t have wasted my gas.
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July 2024 by Alexandra Hanson
I’m only giving one star because I can’t give zero. The staff at this pharmacy (minus the pharmacists) were the most unhelpful group of people I’ve ever encountered. I talked to five different people, five different times over the span of a week to get a prescription transferred to them and filled. Each time, no one knew what I was talking about, and I had to repeat my prescription information every time. I was reassured it would “absolutely get done this time” after each call/visit. I ended up having to transfer my med to an out-of-network pharmacy and pay for it because my insurance only uses Walgreens, and the med was important. That pharmacy got it done in two hours, so clearly a week was plenty of time. Don’t work in healthcare if you’re not going to even attempt to do your job. I’m a patient person, but this was ridiculous.
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June 2024 by Sharon Clearman
Worse experience ever. Would rate 0 star but that is not an option. Calling corporate is a joke, so don’t even bother. Corporate sends it right to the pharmacy to handle it. I would not trust this pharmacy.
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March 2024 by Leslie R.
This used to be the most efficient Walgreens Rx in the area!! It was a caring pharmacy-especially when it was a 24-hour facility! Nowadays the app and their system do not sync/agree! Let alone speaking with a human pharm/pharm tech! As a frequent customer this causes much inconvenience...and yes, they will make it up for you while you wait for it & that is appreciated! My last concern is pill count or lack, there of, that is. 6 or 7 months ago they claimed i was given a 3 month supply-however, that is NOT how my Pulmonologist prescribed it. So because it was my word against their system i was without medication until we came up with an early request refill! Last week i counted the second i got home & much to my dismay received 72 or 76 of 90 prednisone 10mg tablets! when i called everyone was polite and i noted my two attempts and how they were no where near 90 tablets. So once i drove back to the drive thru Rx they accepted my explanation & the pkg: bag bottle & info slip/receipt. I was told there were 90 tablets in the (there were not) and i waited 15 minutes to reclaim my medication. - assumingely they were doing something to make it correct. So i pulled over in their lot and did something i'd never do in my car in the dark at 7:30 pm-I counted TWICE & there were 89 tablets-yes, 89!! This immediately made me know there was never 90 and they didn't admit to it NOT being 90(or me being correct or even acknowledged my inconvenienced!) Please Rx Manager/RxRegional Director/Rx Vice/President or Executive Director PLEASE PLEASE PLEASE look into your app and your computer POS system. We understand you are probably understaffed, but we are patient-making several trips for one script is not easy and should not have to happen! We wish you continued efforts to helping those in need does not end! We need you!
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February 2024 by Snofroman Snofroman
Entrance door to this store has not been working for months. Embarrassing that it was not repaired the very next day. Unsightly and inconvenient for customers to have to walk in and out the same door.Reflects very poor and uncaring management.
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February 2024 by Toxic Wolf
Stores not 24 hours one employee doesn't actually do anything she closes the store early and sits in the back. I know one of the people who worked here that transfered to a different Walgreens that confirms this the cashier that supposed to be overnight closes the store early so she doesn't have to do anything
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February 2024 by Nick
I arrived at the location at 9:40pm and there was a sign taped on the door saying they closed at 10pm. I just needed milk, so I figured I’d just pop in, but as soon as I opened the door to the store, and employee sneered “we’re closed” despite there being 10-15 other customers in the store. I said “sorry, I thought the sign said you closed at 10”. The employee just sneered , “we’re closed” again. This was all 20 minutes before the close time listed on the handmade sign a foot away from us.The employee was quite rude. If she just explained they had to close earlier than the adjusted hours on the sign they taped to the door, it would have been fine, but she treated me poorly for thinking the hours listed on the sign were correct.
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February 2024 by Todrique Harden
This store is always clean and neat and the employees are so helpful.
