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April 2024 by Jordy Cagle
I paid cash for my order at this Wendy's location on 4/13/24. At the payment window, I asked for a receipt, because I wanted to know the price I paid for each item. I was told I could get a receipt at the pickup window. However the worker at the pickup window refused to give me a receipt, and when I asked for the manager, the manager told me the receipt machine was broken. Everyone at this restaurant had a bad attitude with me just for asking for my receipt, and I'm certain the manager lied to me just to get me to leave. I don't trust this restaurant with my service anymore, and neither should you.
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April 2024 by Shana Itayem
Our lemonades are old and stink to high heaven, and all the burgers were made wrong. What’s so hard about making a kids burger with meat and cheese only? Never mind that you have to pull up to wait on your order, then the doors are locked so you’d have to go back around to the drive thru which is backed up almost to the road.
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March 2024 by Autumn Violette
Terrible customer service.Kid-friendliness: Not friendly at all
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February 2024 by Ragan Murphy
Nice, fast service inside. Food was very fresh.
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January 2024 by Deborah Haseltine
Could not ask for better!!!!!!
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January 2024 by Vickie Lee
I did have a good experience ordering from this location til today!! My employee went to go pick up mobile order that I already paid for… n they didn’t even put all the food in the bag so I sent employee back to get the missing food n whoever was on drive-thru talking bout all the food was in there bag! First of all she won’t be going back to 6min drive to go get jr fries n 4pc nuggs if everything was in the bag!!!!! I won’t eat this location Wendy’s anymore!! Bad service n attitude smh
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January 2024 by Trey Bizzle
When I entered the restaurant, I had to wait for the cashier to get off her cell phone before she could take my order.Waited about 3.5minutes.No one else in the line at the time.No greeting.No "Sir,I will be with you in a moment-nothing.just "Can I have your order.Cold service.When my food was put in a bag,it was on the counter.No---"here you go Sir"----Nothing.She put the remaining burgers in the bag and immediately when to the the next customer.Cold service.Yeah,I would rather drive past here to the next Wendy's or just not go to another one.Go somewhere else.I could have went to 5 Guys,but I decided to give this location a try.Wendy's Corporate:the Management team has failed to strive.Has no idea or forgotten WHO comes 1st.Fix this issue.Or continue to get negative reviews--but how many will it take until you realize that there is a problem here.Just look at all the reviews.I know this is 2024.But GOOD customer service should be ALWAYS,regardless.Thank you.Based on recent reviews and mine,I VOTE for a change in leadership. Get a Manager in there that cares about the customer.Someone that can turn this place around.It will be noticed,especially on the 1st day.Would love to see that.Kid-friendliness: Based on my experience here,cannot comment on any friendliness whatsoever.
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January 2024 by Paul Webb
Got a single cheese burger and fries and it was delicious as always service could have been better but other than that it was
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December 2023 by Steve
It is the dirtiest restaurant I have ever seen. I have been inside the store twice, and it was filthy both times. The drinks machine is filthy so that you don't want to touch it. All the counter tops are dirty.....and so on.
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December 2023 by Dave Skools
Horrible anything in the 38108 area on Summer avenue as far as fast food is horrible with one exceptions and that is Hardee's, Wendy's u suck and don't take pride in your work, managers tighten them up please, lost this customer for life but maybe can save some in the future, best of luck
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December 2023 by Shandra Hobson
Staff was nice, food was hot and fresh, and the wait time was fairly short.
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December 2023 by Solo._.18
Ordered a biggie bag with double stacker, got neither.. I also had to wait 10 mins in a drive through after I payed.. when my food was ready the lady teller at me twice not even giving me time to pull up to the window.. asked for ketchup and didn’t get it.. or napkins.
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November 2023 by Jennifer Warren
No baked potatoes, cold fries NO KETCHUP, held in line and then pulled up...now I remember why I don't come over here. $13
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November 2023 by KayLeigh Jarvis
I was going to give this great review on the store because they were so sweet and they were so efficient at how fast they cranked out the orders. However I got all the way home which is 20 mi away and realized that they only gave me half of my order. So now I'm pissed.
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November 2023 by Ken Bolton
Food was okay,my fries were cold,and just their floor was slippery.but other than I love Wendy's.My nuggets was fresh and my burger was good.
