Westbrook Automotive, Inc. is a trusted and reliable auto repair business known for its excellent customer service and quality work. Customers appreciate how the team takes good care of their cars, holding onto them until everything is figured out and providing reasonable pricing. Repairs are described as exceptional, with staff putting in a lot of effort to ensure customer satisfaction. The staff at Westbrook Automotive is praised for being calm, helpful, and honest. In one instance, a customer’s car broke down unexpectedly, and Trina was especially helpful, arranging towing and repairs promptly, which saved the day. Many customers have used their services for years, especially for vehicle body repairs, and have found them to be one of the best in Memphis. Trustworthiness is a key feature of Westbrook Automotive. Customers from outside Memphis, including those in New York, have taken their cars there for second opinions and found the team to be honest and straightforward. Scott, in particular, is noted for being a straight shooter who inspects vehicles thoroughly and provides honest advice. Overall, Westbrook Automotive is a family-run business with a welcoming atmosphere, consistent quality, and a reputation for honesty and reliable service. Customers feel like part of the family, and many recommend them highly for all automotive needs.
The service itself is pretty good they take in your car and they hold on to it till they just about have everything figured out right the pricing is reasonable the repairs are exceptional and I appreciate all their effort
January 2024
We have used Westbrook automotive for all of our vehicle body repair for several years, they are one of the best In Memphis.
November 2023
Great shop. Very transparent and upfront about everything.
