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October 2022 by Hannah M.
This walgreens needs to be shut down. No matter what time of day the wait is horrendous. Whether inside at the check out line, inside in line at the pharmacy, or in the drive thru pharmacy. Its OBSCENE!!!!!!
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September 2022 by Amber H.
If hell is anything like this drive through pharmacy, I promise to be good for the rest of my life. Nearly two hour wait for something that took 60 seconds. I hate it here.
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September 2022 by Jennifer J.
Worst pharmacy and customer service I've ever encountered. Don't bother and head over to CVS
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September 2022 by Kevin K.
This is not only the worst Walgreens in Memphis; it's one of the worst retail places period in Memphis. We picked this Walgreens as our child's pharmacy because it was close, but I could go out to Collierville and back (including a bit of shopping in between) before making it through the pharmacy line here. The speed at which this pharmacy moves is much more relaxed than purposeful, and there is a massive inability of most to treat customers with decent respect and dignity. It all makes for a miserable experience, and we are looking forward to transferring our prescriptions.
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July 2022 by Cyndi S.
Go anywhere else but here. If you have to go here be prepared to make 3 to 4 visits to get one Rx filled. You will have to ask your dr's office to call them more than once to order your medication. All of my Dr's calls get "lost in the system" somehow. They don't answer the phone in the pharmacy. They simply don't answer. So WG is a huge money making machine yet they can't keep and pay staff enough to even run smoothly. I was here at noon today to pick up meds that were called in this morning and I'm here again at 9:50pm trying again. I feel for the poor staff who gets abuse from peoples frustrations but I blame the power hungry CEOs for screwing the staff and fucking customers on a daily basis. I suppose it's the American way
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November 2021 by Glenn H.
As far as the store is concerned the employees are great. The pharmacy is less than ideal and the employees don't care about the customers.
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August 2021 by Frank R.
This pharmacy is one of the worst i have ever been to. I honored the reviews, but Reviews matter. Pay attention to them . Had an appointment to get my Covid shot at 7:15. Waited for 30 minutes with no communication. Finally went to the window and the girl has an attitude, like they are doing people a favor. I left. Choose another pharmacy but not this one.
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May 2021 by Sherin G.
This is the second call I spoke to a female around midnight. I was praying she would not answer. She has the worst customer concern skills. I start to get in my car and ask her why is she rude. I almost want to change stores. The Pharmacy that work. on days a female and she is busy has wonderful people skills. Lady if you don't like your job don't take it out on customers. I pay good money in that store. May 26 11pm midnight was the last time I talked to this women listen to The recording listen how rude she sounds, talk to you like you a child I am 62 yrs old.
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April 2021 by Rachel C.
Been standing in line at the pharmacy for 25 minutes. Exactly one customer has been served. There are two people in front of me, so it'll probably be an hour before I'm out of here. There are 10 people behind me. They need 2-3 more people back there. I wish I didn't need this medication. I will be switching pharmacies as soon as I have this medicine in my hand. Edit: two techs are literally standing there with their hands in their pockets while an older woman yells at the woman at the register because there's an error in the system. I'm next in line or I would leave. This is almost funny
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April 2021 by Madison T.
Absolutely absurd wait time for the pharmacy drive through. I've sat in line for hours several times. Will be changing to a different pharmacy.
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March 2021 by Lacey B.
Prepare to spend over 30 minutes in their drive thru and them have a shitty attitude. This place is the slowest I've been to. Not to mention they will send a message on the Walgreens app saying your prescription is ready. When it's not. The worst Walgreens. Ever. Literally.
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December 2020 by Chanel A.
I would like to rate this Walgreens location a -1 , I called to inquire about the western union system and the young women was very rude and nasty and I was trying to ask another question, and although I was still talking after the women answered the question I had about the western union system being open, which she said it was not an like I said I was still talking and trying to ask her for assistance but she hung up the phone on me. I have never been to or called that location and for that to be my first encounter with the staff of that Walgreens I was very disappointed. To submit this review it says I have to select a star,but my true and honest Rating is a -1.
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September 2020 by Hannah G.
The pharmacy is absolutely ridiculous. They kept me on hold for over 20 minutes. They continue to put you on hold or hang up on you.
