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March 2023 by Benito Perez
(Translated by Google) Wing Steet in Dallas Texas is a pretty tourist place(Original)Wing Steet en Dallas Texas es un lugar bonita turístico
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December 2022 by Liz H.
If I could give this hell hole a negative number I would. I'm normally not the one to complain but times are hard currently and f prices have increased. I legit ordered 2 small personal pan pizzas, 8 piece bbq boneless wings and a 2 liter Pepsi. They left a bag at my front door no soda so I was already disappointed and THEN no 8 piece 7 maybe wings. Complete bs with the management and staff on floor. Absolute zero f's given when it comes to genuine customer satisfaction. But hey it was an hr before closing(lmfao) I live 2 houses over the darn tracks. You lost a good customer. Oh and the pizza was raw thank GOD for my oven.
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January 2021 by Neka M.
This is a review about the Pizza Hut on Kirby & Quince. I experienced very bad customer service & I'll report them including the manager name Tabitha to the corporate office tomorrow morning. You don't tell customers that their order will be ready in 15-25 minutes & then once they get there, you're out of what they want. That's trifling! An apology would've been nice, but oh well. I'll let the corporate handle them. Thanks for reading!
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May 2020 by DarkSkiin Queen
Would be nice if yall trained the people you hire BETTER. I ordered online, act like they didn't even know. Took ALMOST 2HRS to get order, was cold the delivery driver so RUDE.. Even when i called the store 3TIMES!!! Was put on hold for almost 10MINS!!!!
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June 2019 by Joshua R.
Must disgusting restaurant I have ever been to!!! I walked in and there was trash and food littered all over the floor and tables! Sad part was they were not even busy. I said to myself maybe they had a rush and just haven't cleaned up. Sooo I have them a chance and ordered a pizza to go. Upon receiving my order I opened the box to check my order and found a long brown hair right on top! Completely grossed me out! Avoid this place at all cost! Needless to say I don't pay for it and left immediately!!!
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June 2019 by Alex D.
So recently I moved to a new part of town and want some Pizza Hut only to find all have awful ratings. I wasn't sure if all of them around here were bad, people don't like to give them high rating because it is a chain, or people only post when something goes wrong. Well I decided to give one a try whose major complaints seem to deal most with delivery. My pizza was ready on time and everything looked and tasted like I would expect from a good Pizza Hut.
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May 2019 by El P.
Best Pizza Hut around this way; cool staff, clean place of business, & the pizza is great. Yes, it's Pizza Hut a franchise like McDonalds or Chick-fil-A but you don't have to spend on money on food you don't have to settle for fast food taste right? i love pizza like most of us and can tell the difference between good & bad, too quality against low, & who actually cares about making a pizza correctly versus someone who doesn't give a sh!t. You should do your research yourself on finding the best pizza around town, but as far as Pizza Hut is concerned this is the best one around the area. The food is the most important thing and it's made very well; if their's an order that they've mistaken the staff is extremely courteous enough to correct in a super friendly and & timely fashion. Cool spot
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June 2018 by Mark B.
Poor! Poor! Poor! There wasn't a vehicle in sight, in the parking lot. I thought it was closed. But it was Thursday afternoon, and I was craving a pizza. Two kids, teenagers, were busy cutting up, at the register to even acknowledge my presence. Then, after allow me to stand there, like a fool, one addressed me. "Why are you here?" I had to explain to her that I wanted to order a pizza for carry out...four times! When she finally got it, she rang up a large, pepperoni and jalapeño, thin crust pizza... $18.94. Uh...no! The place was dirty, not a soul in the building, except for the clowns. I expected more. Now I understand why Pizza Hut, had such poor reviews, on every search website.
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May 2018 by Abi H.
Only word I have for this place is ...GROSS !!!!! Raw dough, rude workers and rude manager. Don't go to the "buffet" the foods cold, and tastes as if it's been sitting there a while, when you ask if they can make fresh pizzas they say 15 min. Then that turns into 30 min...then it turns into they can't make it since the buffet closes soon ?? Save your stomach and money and eat at a different location
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September 2017 by Britany Lane
I will never order from here again. The driver called to say he was outside so my husband went outside and waited for 20-30 minutes but no driver. Called the store and they said the driver returned and said there was no answer. So they said the driver was in the neighborhood and returning. Hubby ended up standing outside for another 20 minutes and still no pizza.
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April 2017 by Chip H.
Ordered on line. Called me back at hotel to say no water (you think manager would go and buy some to avoid embarrassingly not having any for guests). Now they delivered order and it's not my order, called pizza Hut who said they could not get hold of my delivery person (maybe because they were on phone with friends when delivering to me). Told will have to reorder...my order is for an Aliyah W. So I'm sure Aliyah ended up with my order!!!!!
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January 2017 by Mary Thompson
I love pizza hut pizza but this store is horrible. The store closing early on weekends which is crazy since that is when you have the most business, they slow and also mess up your order Everytime, and my food is always ice cold. I refuse to order pizza hut food since this is the only store that delivers to me. Been a customer for years but not anymore.
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December 2016 by Josh Fair
Worst experienced ever with Pizza Hut.. an placed an order and waited two hours just be told my order was cancelled and I had to called customer service just to find out my order was cancelled.. This is not the first time this has happened..The knight Arnold location needs to be closed down for its poor customer service
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December 2016 by Jeremy B.
Please do yourself a favor and NEVER ORDER from here. My hotel is 1 mile away from the restaurant and it took 2 HOURS to receive my pizza! I ordered and called when it was 45 minutes afterwards. I was told it would be 25 minutes because they only have 1 driver. Then I called after waiting 35 minutes more, and before even saying an update they said "you only get a refund after waiting an hour"-I didn't want a refund I simply wanted my pizza. Then after another 25 minutes I called again and they said he was on his way-took another 15-20 minutes for it to finally get here. Obviously it is cold and disgusting. Never again.
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October 2016 by Tim G.
First, the app for ordering crashed 3 times (never had a problem with that before ). Then, when the delivery time it said had passed, I called. They lied about the driver being on the way. Over 30 minutes later, I called again & they said it was on the way and would be free. The pizza was cold when the driver finally arrived and the driver demanded that I sign the charge slip. We shall see if they try to charge me. Sunday night delivery to 1 mile from the store should not be such a hassle.