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November 2023 by Antonio Pickens
Erica, made my time very pleasant and her customer service is outstanding. I recommend everyone to go see Erica at Zips on sycamore view!! Thank you again!!!
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November 2023 by Wade Shoshaloza
The attendant only rinses one side of the car on the way in. Then several of the spinning brushes weren't working in the drive through, and the system didn't even rinse off all the suds before going through the dry cycle! I am in a compact sedan, this shouldn't be a problem!
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November 2023 by Garrett Dobbs
Was greeted by the most lovely Miss Rose. To be so cheery and standing out in the cold, we could all be like her. All staff involved were personable and showed genuine concern for my experience. This is my first visit to the Bartlett location and it was wonderful!Services: Auto detailing
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November 2023 by DEDRICK Wade
Erica and staff are greatly appreciated this car wash has changed since she’s took over the management and staff great customer service and clean wall’s they need a raise
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October 2023 by Frank Chambers
It's pretty good for a automatic car wash.The towels are never dry, but the vacuums are great they suck more than the Biden administration.
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September 2023 by Deborah Miller
Had service in Texas and Tennessee. Service in Texas was better. Most of the vacuum in Tennessee were broken. Staff in Tennessee didn't understand. When I paid every month for service. Even though I started Zips in Texas. It was difficult was them to have my number. Members should all have a card to gain access or a pin number
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September 2023 by Angell Lawson
Great service today and I'm glad the vacuums were working well.Service: Auto detailing
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September 2023 by Cherie Jolly
Always a good clean ride here. I asked the guy at the entrance to spray my windshield before entering and he had no problem doing so. These Tenn bugs stick to the windshield like gorilla glue!
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August 2023 by Andrae-Jermel McChristian
Erica is the absolute best she went above and beyond to help with an issue that I was having and the first and most simple thing that she did firstly was LISTEN TO MY ISSUE! I truly appreciate her so very much and I would recommend her and this location for your car washing needs hands down!Services: Scratch removal
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August 2023 by Rhonda Rice
The facility is fine, the staff, Erica, not so much. For whatever reason, she took payments from customers vs the normal self service/selection process. I paid for the $20 wash but at best, I received the $10 wash & rinse, the one that Erica said "is really nothing", not worth it. I got the equivalent ofspraying my car with a waterhose nozzle on the BLAST setting in the front yard. The vehicle ahead of me had suds all over it, the overhead signage even stated SUDS ZONE. Suds/soap weren't included in my $20 WOW wash. I wasn't even going to trip about it but after vacuuming the interior, I notice there's no shine on the tires. I paid $20 to rinse and vacuum my car?! Erica happened to be at her vehicle parked next to mine. I walked over and asked if tire shine was included in the WOW wash. Immediately she said "it's clean!". Interesting, since I'd said nothing about cleanliness. Suspicion confirmed. Erica then stated that I could drive thru for another wash if I'd like. I'd like whatever $20 pays for, whatever that is since it's not specified on the menu. Suspicious. After a second "wash", there was still no soap/suds involved and the only hint of a shine on the tires was from them being brand new, having purchased them the day before.Erica excitedly and proudly informed me that "this Zips location is now under new management", implying improvement. Wrong! There will be no Zips to manage if these shady practices continue. It's not even about a $20 wash, it's about integrity and character, Erica. You knew that you were wrong because you went inside and sent a young man out to spray my wheels and guide me thru the wash again. There was no need to hide, I'm not that person, but I do call out foolery and attempts at being slick when I see/experience it.Bad, bad business and ethics - do better Zips!!
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August 2023 by Crystal Brown
I love the added assist of having cleaning towels and cleaning solution to help us add that extra touch to our vehicles. Thanks so muchService: Auto detailing
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July 2023 by Lorenzo Holliday
Erica was great! She is super nice and they actually care even when you are doing it yourself. Made sure I was good.
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July 2023 by Sylester Holliday
Really nice people. Erica was so nice. She goes around and makes sure all the customers are taken care of.
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July 2023 by Courtney Pendergrass
Ms. Erica was great. She got us in and out. She also informed us about the monthly subscription. Overall a great experience!Services: Vacuuming
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June 2023 by Justus Smith
Over priced for the low quality wash that you get. Also, last time I tried to go in there the janky machine wouldn’t take my card, the attendant didn’t come out to help, and I was forced to have to back up like 40 feet because they try to funnel you in there to where it’s hard to leave if you don’t pay for the wash.
