Excel Auto Service is highly praised for its outstanding and honest service. Customers appreciate that the shop does not engage in up-selling and is willing to install owner-provided parts. The staff, including Mark and Greg, are known for their quick, expert diagnostics and repairs, often saving customers significant money by accurately identifying issues, such as a loose connection instead of a costly AC compressor replacement. The mechanics are experienced, knowledgeable, and willing to take the time to explain repairs clearly. Customers have been impressed by the fair pricing, quick turnaround times, and genuine customer care. The team is also flexible, providing prompt assistance even in urgent situations, like a water pump failure during a holiday trip, where they performed on-the-spot diagnostics and completed repairs swiftly, sometimes offering personal services like driving customers to their hotel. Overall, Excel Auto Service is recognized for providing expert repair, honest advice, quick service, and fair prices, making it a trusted choice for vehicle repairs.
Outstanding service. No up selling. They will install owner provided parts. I can't say enough good things about how I was treated.
July 2023
Thought I needed an AC Compressor so I gave them a call so see what they would charge and they wanted to look at it before giving a price and I'm so glad that they are honest people! Mark did an amazing finding out that it was only a loose connection! saved me over $600, THANK YOU MARK!
August 2022
Took care of my wiring issue fast and didnt hurt the wallet.The owner has a lot of mechanical experience,, you dont pay for what he does, you pay for what he knows.Got my Ram 1500 back straight.Thanx