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“The best experience I’ve had at any wireless provider. Alexana was very knowledgeable and personable! She even helped get me logged in to some of my favorite apps before I left the store.”
“Awesome knowledgeable staff!!! I met 3 different people that work here and they were ALL more knowledgeable than 99% of other employees at different locations that I encountered while stopping along the way coming back from Nashville.Great job guys!!!!Keep up the great work and friendly snd knowledgeable service!!!Much appreciated! ❤️❤️”
“Brought in an iPhone 14 completely locked up. OSW team worked on it … took longer than expected (it was a mess)… and restored the phone so we could start from scratch. I thought for sure I’d have to go to an Apple Store, but OSW knew what to do AND at a reasonable price!”
“Casey W went above and beyond to help with transferring our service and numbers and helping my husband select a new phone and watch that had all the features he was searching for. Casey was sure to explain all benefits and discounts and services available to me and assist me with setting my devices up seamlessly. Thank you Casey!”
“I have nothing but great things to say about my favorite cricket wireless store. Morristown east has a store, but I would rather drive to the west end. Lyric is the BEST!! She helped me to get an upgrade for my son's phone, as well as add a line to my plan and purchase a phone for my mother and make sure all her information was transferred to her new phone. I love cricket and my store on the west end. I recently met the manager and He too did amazingly helping customers and answering questions. Thank you Lyric and Marcus for being great at your job. Also, store was clean and that is a big plus for me.”
“Highly recommend! I dropped off my I phone 11 Pro max have the screen repaired today. To my suprise he said I could pick it up in about an hour. I expected longer, but it was done when I got there. They were very nice and helpful. He made sure I was fully aware of the price before I left from drop off. Not even a fingerprint on the screen when I picked it up! I will be coming here for all my tech needs from now on!”
“The staff here are very kind and acknowledged me right away even though they were busy. The gentleman that helped me, answered all my questions and helped me with my phone issues. I was in and out quickly and Im very pleased with my service today. Thank you all for your help!”
“Great phone service. Cynthia at the Boost store made this an easy process. She is courteous, professional, and knowledgeable. She made sure we got the best phones and plans for our budget. We have four phones with Boost. Very happy Boost customer.”
“These people went above and beyond for me! I was on a road trip with my four small children when I started having some car trouble. Murray's Auto Repair was the first mechanic I found. When we pulled in they immediately stopped what they were doing and went to work on my car. They had us back on the road again quickly. I don't know what I would have done if I had to wait in a strange town with my kids. Thank you so much for your kindness!”
“Went inn store to switch from previous service. They were happy to help quick and very polite. Also I've had the service for about a month and a half and service is great. Get service all over anywhere I go. (Unlike metro).”
“I went to the store a few weeks ago just looking for internet and was told I have to be a customer, James was the gentleman who helped me btw. I kinda figured this was going to be the case, but I didn’t expect it to be so easy. Not only was the process simple but I got a free phone for switching. James went above and beyond setting everything up and making sure it worked. Then I hooked the internet up at home and immediately started having problems. Spoke to tech support numerous times was finally told to bring the box in cause it was damaged. Brought it in and talked to James again, he yet AGAIN did more than I expected and helped me get out of there as quickly as he could. He’s a great asset to that store. And since bringing the new box home I’ve had zero problems. I would definitely recommend Metro for services-even after what I went through.”
“Absolutely the best internet and mobile service I've had. Their going above and beyond to help and give their customers the best deals, and they have been there to correct all billing issues.”
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“Mitchell went above and beyond to help my husband and I! Devin also helped answer questions. Both Mitchell and Devin were very polite and patient with us. This will definitely be our T-Mobile store of choice as long as those two are there working! They were AWESOME!”