NAPA Auto Parts - East Tennessee Auto Parts is a trusted destination for customers in the greater Morristown area seeking quality auto parts and exceptional service. With over 6,000 NAPA AUTO PARTS stores and 16,000 NAPA AutoCare centers nationwide, this business is committed to providing a wide range of options, including curbside pickup, delivery, and in-store shopping. Customers praise the extremely helpful and knowledgeable staff, who are able to quickly locate even the most specialized parts, such as a particular bolt that had eluded the customer at big box stores. The store's vast inventory and ability to custom-make components like battery cables, hydraulic lines, and brake and A/C lines on-site further enhance the convenience and efficiency for customers. Reviewers highlight the store's organization, competitive pricing, and impressive selection of tools, making it the go-to parts store for a variety of vehicles, from personal cars to 18-wheelers. Notably, the business is recognized for its inclusive and welcoming approach, ensuring all customers, regardless of gender, receive the same level of knowledgeable and friendly service.
Called for the availability of an unusual ATV Part, Chase answered the phone, he went out of his way to assist me. He found the part, I advised him I would come and pick it up. I arrived, and sure enough, they had it in stock, nice guys to deal with.
Thanks
April 2026
They have one of the best stocked hydraulic shops in the area
February 2026
As usual NAPA was great. They made 2 power steering lines for my GMC with no issue.
