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December 2023 by Kaye P.
I could not be happier. I lost my wedding band over a year ago so instead of buying a new ring, I decided to see if I could have something done with a couple of existing rings. I had contacted them about some custom work, combining 2 rings. Dwight Belew had done some work for me back in the 1990s so I actually talked to him and found he had retired. He recommended Gregory but stated that all their jewelers are very good. Jacob was my initial contact at the store and even he said Gregory was the best. My request was not an easy one - combining my grandmother's ring that was almost 100 years old with a modern one that had the main stone removed but channel sets were intact. I showed them what I was thinking and Gregory drew it out to make sure we were on the same page. They both spent around an hour in consultation with me. The initial due date came and went. I checked on it a few times over the next several weeks and it still wasn't ready. They were very apologetic each time and being a jewelry artist myself, I fully understand how things don't always go as planned so I was very patient about it. Would rather have it done right, than rushed. I finally got to pick it up today and I am thrilled with how it turned out. It is exactly what I envisioned and one of the most beautiful rings I've ever seen. I could not be happier with it! Jacob was nice enough to waive the appraisal fee because of the long wait. That was unexpected and appreciated . Not only with my job, but my observations of their interactions with other customers showed me that they truly care about making their customers feel important and happy. I would recommend them any day, all day! And as a side note, the store has the most gorgeous Christmas decorations!
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October 2023 by nicholas gould
Angel and Billie are the best people to work with! Angel assisted me in buying the perfect engagement ring. No wonder they have been in business for over 50 years!
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October 2023 by Hannan Elqadi
I can’t say enough good things about American jewelry. Everyone was so kind, but GIGI went above and beyond for my husband and I. She spent so much time with us until we found our perfect ring!! She is the absolute best. I 100% recommend them and will continue to be purchasing all my jewelry from them. If you ever go ask for Gigi.
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October 2023 by Olivia Cowan
I had the very best experience with Angela. She walked me through the experience of purchasing my wedding band. She thought of all the things I had not and took the best care of me from start to finish. I will always shop with Angela and am grateful to have crossed paths with her. I highly recommend!!
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October 2023 by Bonnie Villarreal
I had a ring that kept turning on my finger. I needed the larger size to get over my knuckle, but my finger was smaller. They put 2 "balls" and now it is fineIt even came back sooner!I had two different sales ladies and they were very nice!
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August 2023 by Jerad
The first time I came here and bought a ring for my fiancé, the person who helped us was very kind. When we had to come back to get a crack in the ring repaired, a different person was there and was very rude and condescending towards us. I hate to leave a negative review because of how good the service was the first time, but this person on our second visit was so caustic and accusatory about how the ring could have been damaged it ruined our entire perspective of this otherwise, great business.
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August 2023 by Peter Holst
Working with Jacob is hands down, how customers love to be treated. Thank you all for taking such great care in cleaning and servicing my father’s watch. As we hand it along in our family, I will be reminded not only of my father, but of your incredible kindness and professionalism. Thank you, again, for showing this community why family owned businesses are the pulse of Mount Juliet.
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August 2023 by Marcia Stirling
Working with Erica and the team at American Jewelry was an awesome experience. They were so patient and attentive. The store environment is so positive, and we always felt at home there. They quickly earned our trust with their exceptional knowledge and efforts to find the perfect pieces for us. They were honest and helped us find what we wanted within our budget.
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August 2023 by Chris Plummer
American Jewelry Co. is the only jeweler I trusted to bring my fathers wedding band to have it resized and polished. For a ring that has been all over the world and 60+ years of age , it looks stunning. Grateful to have this to honor and remember my father.
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August 2023 by Donna Karyn
Excellent Excellent Excellent2004 my ex husband and I purchased the most gorgeous diamond engagement ring I have ever seen in my entire life from American jewelry Nashville Tennessee. Unfortunately we went through difficult times and went our separate ways. I fell upon hard times as a single lady, and ended up having to sell my beautiful diamond just to pay the rent. My heart was broken.Today I ordered via online a gorgeous 14 karat gold white engagement ring, very similar to my original gorgeous engagement ringTo me from me with love, and I so very kindly appreciate the prompt. Excellent service and care from American jewelry. Thank you, Donna Karyn .
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August 2023 by Justin Southlake
I wasn’t able to get to the store until just a few minutes before they closed. The typical providence traffic took me almost 45 minutes to get there. They allowed me to come in and look at engagement rings without hesitation.Angela was soo helpful in helping me select the perfect ring for my girlfriend. I love this ring more every time I look at it! They have a great selection and priced fairly. Again, thank you, thank you, thank you Angela for giving me your time, knowing that you wanted to call it a day and go home!
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August 2023 by James Allen
Extremely enjoyable, educational, and personal experience! We never felt rushed or pushed to make a purchase. Our salesperson, Jacob, spent over an hour with us showing us the multitude of options and educating us on the different cuts and types of diamonds. I would highly suggest visiting this jeweler, and Jacob, for all of your jewelry needs!
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August 2023 by Michele Solts
I had great service. However, my wedding set appraisal did not match the sales receipt from when I originally purchased my set 31 years ago. The appraisal reported lesser quality diamonds and weight.I showed the original sales receipt to the assistant manager, and he reappraised my ring to match the sales receipt. This increased the appraisal, obviously. I’m happy the appraisal was reexamined, but if I had not still had my original sales receipt, I would never have known that I was given an incorrect appraisal report.
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July 2023 by Bob Kinkead
I was looking for a Rolex watch to buy for one of my sales agents for his outstanding job and service with my company. Dwight Belew personally spent time with me and we found the watch that I felt was the perfect gift. I own two other Rolexes and they both needed a little work done. Jacob who works at the store took the watch and wow made it look brand new. Needless to say, I left my other watch, I picked that up today and again, I was completely blown away by how great the watches really looked. Incredible selection of watches and jewelry great service from the staff. I definitely give this store five stars.
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July 2023 by Nishia B
Mrs. Aleta had amazing customer service . She was very knowledgeable and patient when trying to help me find the perfect engagement ring. Mrs. Aleta even assisted my son with finding a replacement cross necklace. He ended up buying two!! Very welcoming atmosphere and grateful for the service Mrs. Aleta provided. Thanks