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January 2024 by Troy Tango
Best vet service i have ever used! Caring and first class service for my Queenie! Never take her anywhere else
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January 2024 by Jonathan Williams
Forget the fact that I think their spay and neuters look like butcher-job. Forget the fact that their prices feel drastically higher than other clinics. How about the fact that it appears they don't even do the actual medical work as they claim they do?Today I had to put down my kitten who was spayed here just yesterday. When they released her to me, she was very lethargic, and barely could breathe. Bringing her back in today, it turns out she had a collapsed lung likely due to pneumonia, and likely infection relating to kidney issues.As far as I'm aware, no apparent tests were run that would check for any of this beforehand. Additionally, on discharge, the checkup form they gave me indicated that they had checked her respiratory abilities and found no issue. It appears that they did not check for this on release though, as I suspect they would have noticed something was wrong. Unfortunately as a non-trained professional, it was just assumed to be the reaction from the anesthesia. The kitten's condition and breathing was in the same state from the moment I picked her up to the moment she was put down.To make this more frustrating, the clinic also couldn't keep her there to attempt to save her over the weekend, as they didn't have weekend staff. Instead they recommended to pass her off to an ER location that would cost $3000 a day for a chance of her to make a recovery. In the end the hard decision was made to end her suffering, despite her short life lived.Of course there's really nothing the public can do, as the wonderful animal medical system often feels like a massive hustle for the consumer and leaves you with no legs to stand on.I would not recommend this clinic to anyone. I believe there are much better, and cheaper, options in town.
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January 2024 by Jonathan W.
Forget the fact that I think their spay and neuters look like butcher-job. Forget the fact that their prices feel drastically higher than other clinics. How about the fact that it appears they don't even do the actual medical work as they claim they do? Today I had to put down my kitten who was spayed here just yesterday. When they released her to me, she was very lethargic, and barely could breathe. Bringing her back in today, it turns out she had a collapsed lung likely due to pneumonia, and likely infection relating to kidney issues. As far as I'm aware, no apparent tests were run that would check for any of this beforehand. Additionally, on discharge, the checkup form they gave me indicated that they had checked her respiratory abilities and found no issue. It appears that they did not check for this on release though, as I suspect they would have noticed something was wrong. Unfortunately as a non-trained professional, it was just assumed to be the reaction from the anesthesia. The kitten's condition and breathing was in the same state from the moment I picked her up to the moment she was put down. To make this more frustrating, the clinic also couldn't keep her there to attempt to save her over the weekend, as they didn't have weekend staff. Instead they recommended to pass her off to an ER location that would cost $3000 a day for a chance of her to make a recovery. In the end the hard decision was made to end her suffering, despite her short life lived. Of course there's really nothing the public can do, as the wonderful animal medical system often feels like a massive hustle for the consumer and leaves you with no legs to stand on. I would not recommend this clinic to anyone. I believe there are much better, and cheaper, options in town.
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December 2023 by Heather Carter
The most kindest, empathetic, patient and down to earth group of people I’ve ever met at a vet clinic. If I were still a vet tech, this is the ideal clinic. I would’ve loved to worked at.Dr. Erkman is a very knowledgeable and a thorough veterinarian. I would trust any of my animals with her! Her people skills are outstanding and they way she speaks to you is very respectful, rather than at you. HUGE shout out to the techs also! The way they handled my sick baby girl with such love and gentle care was superior! Taylor at the front has the greatest and most understanding voice, a true comfort and vital asset. She has the friendliest smile and helps out you at ease immediately.From the bottom of my heart, thank you AAH
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December 2023 by Bama G.
The most kindest, empathetic, patient and down to earth group of people I've ever met at a vet clinic. If I were still a vet tech, this is the ideal clinic. I would've loved to worked at. Dr. Erkman is a very knowledgeable and a thorough veterinarian. I would trust any of my animals with her! Her people skills are outstanding and they way she speaks to you is very respectful, rather than at you. HUGE shout out to the techs also! The way they handled my sick baby girl with such love and gentle care was superior! Taylor at the front has the greatest and most understanding voice, a true comfort and vital asset. She has the friendliest smile and helps out you at ease immediately. From the bottom of my heart, thank you AAH
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November 2023 by shane booth
The Crew at Avenue Veterinarian Hospital are by far the best Vet Office in Mt. Juliet. Compassionate to the tenth power. They’ve helped multiple of our feral cats turned domestic. They do checkup calls afterward which is amazing. They’re busy for a reason. No question all our pets go to this gem in our sweet town.Love you all.
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November 2023 by G J Woods
Our regular vet in Smith County was sick and out of the office so she recommended Avenue to handle an emergency with our senior lab. Our son and daughter-in-law have been bringing their pets to Avenue since it opened, and they also spoke highly of the hospital. Dr. Erkman and the staff helped us through a very difficult and sad process with kindness and grace.
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September 2023 by sreyasi sengupta
Our 4 year old lab mix was coughing a lot and our regular vet was out. we called Avenue and they were courteous and saw our baby immediately:)We are absolutely indebted for their service and definitely recommend
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June 2023 by Kemp Dunaway
Baylee is always welcomed with love and attention.she had surgery, and they called the next day to check on her.Always interested in her health and well-being!
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April 2023 by Major Joe
Always a great place for your pets needs. Very friendly and reasonable.
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December 2022 by D. T.
I love Avenue Animal Hospital and staff. Everyone is so very welcoming, treating you like family. They took great care of my dog under serious condition. Could not ask for better care. Thanks to all!
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October 2022 by D Tuck
I love Avenue Animal Hospital and staff. Everyone is so very welcoming, treating you like family. They took great care of my dog under serious condition. Could not ask for better care. Thanks to all!
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October 2022 by Ron Pierce
Making an appointment is troublesome. I was made aware of non-refundable office visit fee due to new customers no call no show. I went ahead and made an appointment, but found out the next day I had to cancel. I called the next day and one week prior to my appointment to cancel and NO grace was given. There was plenty of time to fill my appointment with another customer. Grace could have been given. Never going back.
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October 2022 by Deb T.
I love Avenue Animal Hospital and staff. Everyone is so very welcoming, treating you like family. They took great care of my dog under serious condition. Could not ask for better care. Thanks to all!
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September 2022 by Jennifer Pennington
The staff were really friendly and real thorough with checking our cat. The only bad thing I can say are the prices are a little pricey but overall not a bad place to take your pet
