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January 2024 by Triana Lopez
I had a very bad experience here today. A lady named Skylar refused to help me after I asked for different sizes of shoes. I felt uncomfortable and I felt like I was an inconvenience. I will not be shopping here again. There is no customer service or friendliness, the environment is not welcoming or positive.
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January 2024 by Robert S.
Me and my father went here wanting to see some of the driver releases such as the paradigm and the stealth 2. As well as look at potential new sets for my father. The older gentlemen wanted to do everything but help us and refused to let us use the simulator for the new drivers. He kept saying we weren't good enough to use them then bragged about how good his game is. If this is the standard here it's a very poor representation of this building. I've had awesome interactions before. I guess that's what happens when you have people that do not want to work. Don't be rude condescending and don't try to make it sound like you're so much better than others. No one cares that you are whatever handicap. Be a decent human being. My father once we left was so upset he said yeah I'm never shopping here again. So we ended up getting the driver from a local pro shop instead.
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December 2023 by rachel v
I went in early on a Monday, for reference, but all the staff that I crossed paths with were friendly and the store was very clean and well organized with a wide range of products. I found what I needed quickly and checkout was easy. The cashier was nice and helpful, she informed me that by adding my phone number the store will put a copy of my receipt under it for a little while in case I lose my physical copy, which I think is pretty convenient.
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November 2023 by Nate
Sadie was one of the most rude, sarcastic employees I've ever seen here. Immediately left and will never shop here again.
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October 2023 by Project_Spoonz
Employees were nice. Good selection on what we needed. Some good sales every now and then. Golf section is really good. Kayak section was kinda lacking. I’m assuming the partial remodel had something to do with this.
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October 2023 by Ryan and Corrinne Cammack
We were STRUGGLING with finding soccer cleats.. MASON was a wonderful help! Trying about 15 pairs he made sure to find the perfect cleat.Thank you Mason!
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September 2023 by Adam Davis
We purchased soccer cleats. Our son wore them once and they hurt his feet. When trying to return them the manager told us they could not be returned since they had been worn. When I called nike they told me they have a 60 day no questions asked return policy. Now we have to go through Nike directly to do this. Come on Dick’s, why can’t you support a policy like this in store when the manufacturer has a clear cut policy?
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September 2023 by John Jameson
These guys stopped selling guns... Now I have no reason to shop here.Should have kept selling guns...I used to buy 1,000 rounds of ammo here at a time...
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July 2023 by Brian Clemmons
Excellent clothing selection. ?
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June 2023 by JeffB 243
I ordered a size too large GT Aggressor Pro online, customer service (which was great) called the store and asked them to pull the right size (medium) for me and I’d exchange bikes.Picked up my bike, brought it home, and assembled it. Took it to this Dick’s to have the ‘bike tech’ named Dave to give it the once over and to make sure everything is tight and to adjust the derailleurs for me. This guy acted like he didn’t want to do anything to my bike. He kept asking ‘what else do you want done’. I kept saying ‘just make sure everything is adjusted and tight’. The front derailleur is still not adjusted right; the chain keeps popping off!! He didn’t even want to air my tires up for me, saying ‘they were fine’, and they wasn’t. Each tire had around 15psi, and I put that much in my tires with the cheap Bell air pump you sell there. Had him air my tires up to 40 psi.I’ll take it to Bikers Choice on Lebanon Rd. if I want it worked on again; which it’ll need.
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May 2023 by Brianne M
I love going to dick’s looking for shoes! The store is always clean and always has staff that are friendly and willing to assist me in finding what I need! I go here for shoes usually and I am always helped! Today I was quickly helped and found the correct size I needed! Oh and they usually have prime sports drinks! ?
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January 2023 by Michael Haigis
A huge selection of sporting goods; clothes, equipment, etc. The staff were very helpful and the prices were great. Fully recommended.
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January 2023 by Eric Jones
Solid selection, but no sales on New Year's day.
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December 2022 by Rob Higgins
The “manager” refused to turn on the baseball glove steamer to break in a new glove. He suggested I return on another day. That’s really inconvenient and lazy.
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October 2022 by John Bramble
Everyone in the store were very friendly, they helped my wife find a pair of hikers,
