Genesis Warranty Solutions
Hours:
718 Veneta View Dr, Mt. Juliet TN 37122 Hours
About Genesis Warranty Solutions
Genesis Warranty Solutions is a company that provides helpful and knowledgeable customer service for adjustable beds and related parts. Customers appreciate the staff’s clear explanations and patience, especially when guiding them through repairs or reprogramming. The team is known for going above and beyond to make the process easy and confident, whether replacing a circuit box, motors, or remote controls. Many reviews highlight staff members like Donna and Keith, who are praised for their professionalism, kindness, and expertise. Keith, in particular, is recognized for his thorough assistance, including reprogramming beds and helping with motor replacements, often with a personal touch and understanding demeanor. Customers have found the company’s products to be high quality, durable, and well-built, with some items guaranteed for a year and designed to last longer. Fast delivery and reliable service are common themes, with many customers feeling lucky to have found Genesis after searching in the wrong places. Overall, Genesis Warranty Solutions is highly recommended for its excellent customer support, quality products, and dedication to helping customers maintain and repair their adjustable beds effectively.
Most Recent Reviews
May 2026
Donna was incredibly helpful and personable while assisting me with my bed motor and remote replacement. She was very knowledgeable, explained everything clearly, and knew exactly what I needed. Thank you, Donna, for the excellent customer service!
May 2026
My grandmother has had her bed for about 7 years and won't part with it and thankfully I found this company who went above and beyond to help and make this process of fixing her bed easy. I would like to especially say thank you to Keith Crenshaw! Absolutely amazing guy. Would recommend him to anyone for services with these...
read full commentApril 2026
Keith is very knowledgeable . He talked me through reprogramming my sister’s adjustable bed . She has COPD and needs her bed to work . Kudos to Keith .
More Comments(67)
- Mount Juliet, Tennessee