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January 2025 by Paul Nielander
Nishanth helped me with a billing issue. He is very professional, and a great pleasure to work with!
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January 2025 by Juan More
Id leave zero stars if I could not only did they raise my rate twice in 6 months over 100.00 more would not recommend
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December 2024 by Jean Johnson
Great customer service. Fast and inexpensive. Thank you Danielle! Your a great asset to your company!
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November 2024 by Peggy Frease
Matthew did such a great job in completing my Contract with you! He is a SUPER GREAT EMPLOYEE!! Very kind and so HELPFUL!
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October 2024 by Miriam Hertz
I do not recommend this place! I have rented a unit there for almost 15 years and, aside from raising the rents every year, I had no complaints. Now there is no onsite staff and it is a nightmare to deal with the corporate office. I am moving out at the end of the month. Stay away from this facility!!
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October 2024 by Matthew Gillaspie
I rented from here for almost two years. When they had on site staff this place was amazing and well cared for. Now they’ve gone to remote management and this place went downhill FAST.
I started off in a 10x10 climate controlled unit. Had a great experience, then they went offsite management. When I moved units to a much larger unit they deactivated my account instead of my one unit, trapping me in the facility. You have to have a code to get in and out. Fortunately I was able to call the move out number after hours and get out.
I moved to the back building (building with the 8xx units) had broken AC over three months and all the while my stuff sat in 90-100 degree temperatures while I paid for climate controlled. I checked the temps multiple times and called relentlessly only to be told next week over and over again. They then said the temp was set to 80 and it definitely was never that high when I first moved in and on multiple occasions it was still close to 90 degrees in there. I moved out of that unit before they got it fixed because I was tired of wasting my time and almost five months later that building still smells of mildew. Also they raised rents 40% after six months even when the ac was broken on that unit. (That unit still is available and also at the price they were starting me at before raising my rent…if they’d have left me be instead of being greedy, I’d probably still be there due to convenience)
Since they’ve gone offsite management, the place has bugs, skinks (little blue lizards) and spiders inside and out, most of them dead but not always.
My smaller unit I had better luck with for a bit. The end of the back building had two ac units and the lower section stayed cooler so I stayed there longer but when they hit me with the 40% rent increase I was out. When I moved out the building stunk of mildew. I had issues with my asthma flaring up in the building due to it. Make sure you shop around, there’s cheaper in the area across the interstate and out off 109.
Also to add, they require you buy their insurance or add them as an interested party to your insurance which didn’t used to be a thing but now they’re in it for the $
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October 2024 by Dede Vines
Great experience
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October 2024 by Avery King
Katie was just the most helpful human I’ve ever gotten to work with! So glad she was the one that answered to help walk me through this!
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October 2024 by Leslie Burnley
Very nice customer service and very easy
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October 2024 by April Garcia
I had a great experience with Go Store it in MT.Juliet ! The gate hours were better than any other storage facility, I had researched in the area. Friendly staff and clean property . 10/10 recommaned
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September 2024 by Joseph Wozniak
We had an inside unit because of what we were storing. Everything was what they said they offered. The site was easy to get to and entry was easy. We had no issues with this site.
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September 2024 by Paul Webb
VERY PLEASANT AND EASY TO WORK WITH.
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September 2024 by cyndi gail
Good units but price went up from 90 dollars to 125 dollars so we moved to another facility
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September 2024 by Farrence Crymes
It was a different experience… when you enter the building, it alerts someone and they come on a virtual screen and talk to you and answer any questions you have. I have never had to get a storage before so this was very helpful and I was so grateful!
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August 2024 by Chelsey McKinley
Leslie was very helpful in processing my storage unit and answering my questions. Thank you!
