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February 2024 by VDJ MikeyMike
Despicable management and particular staff members. Won't go into details about what happened to my friend who worked there, but they know what they did. Shameful. Will never go there again.
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February 2024 by mona whitehead
Outdoor staff very rude. I brought several bags to donate. They were sorted and placed in what I thought were the correct bins. A man came outside and started yelling at me for placing a hat in the clothing bin. He informed me that hats go in the homegoods bin! I asked if he was sure and he said yes! And stood over me while I moved the hat to the “correct “ bin. I will not be donating or shopping here. Not only is the staff not helpful, they are condescending and rude. If we are delivering our donations to the store, unloading them, placing them in bins…. What exactly is their job????
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December 2023 by David White
Why all the negativity????Goodwill is a fantastic place that gives people chances to have a job learn and grow. Sometimes the people are fantastic and sometimes they are learning. Be patient and kind and you will do well.This goodwill is solid and I generally get great service. I have run into a grumpy guy in drop off, but he was just trying ti get sorted. No big deal. The store is cleaner than most. Sometimes the shelves are overloaded, but generally in good shape. I do like this one and visit usually once a week.
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December 2023 by S McI
I visited this Goodwill store this morning. I found two items and as I was being checked out the cashier said “that item is marked wrong”. It had a green and white Goodwill sticker priced $1.99. I looked at her puzzled of course and she turns it over and said “it’s 5B”. I asked what does that mean, her response was “ it’s $5.00”. Does Goodwill have secret codes or what’s going on here? I think she wanted it for herself and gave me a bogus answer. It wasn’t worth the hassle to ask for a manager. My first time at this Goodwill and my last. I hope she enjoys it. Bye Felicia lol
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November 2023 by Carissa Whaley
I went to drop off donations. I've never had any issues before. Upon arrival I asked the employee where would he like me to put the boxes/bags I had because it was a mixture of items. He instructed me where to put them so I began unloading my vehicle. Another tall male with glasses that's worked there for a while came out 3 times and was huffing and puffing everything I put something in the bin. He then got in front of the bind I was putting the items and was throwing things around. As I continued unloading he said "ma'am over there, you almost hit me in the face" "there is another bind you can put that in". He was so frustrated that while I had things in my hands he turned around and nearly ran over me. I replied " I wouldn't have almost hit you if you wouldn't have come and stood right in front of where I was putting things like I was instructed" He huffed and went inside. I closed the door on my vehicle and he walked out with a female employee and continued throwing away some of the things I was donating. I will find another place to donate from now on. There was absolutely no reason for his attitude. If people didn't donate he wouldn't have a job. If he is throwing away things and breaking things when people bring to donate the company losses money and others don't get the help they need. The things I brought were in good condition and some things were high dollar name brand items and he was treating it like a punching bag. I was trying to help by donating but if that if how things are appreciated I could have taken them to the dump myself. I understand some may have disabilities but kindness and customer service cost absolutely nothing. If people can't be kind then they need to work where they don't have contact with the public. Very disappointed and will take my things and business elsewhere. There was absolutely no reason for that behavior. Apparently the previous comments I have read about this same individual have went unanswered except for the same automatic response. He has obviously not been delt with and they continue to let him work to take items in. To the review that mentioned things are broken on the shelves I experienced tonight why great things that are donated are broken. He slams things around and doesn't care at all about his job. Even if they are packed nicely in boxes/bags.
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October 2023 by Tara Osman
Child came in to do 60hrs of community service and they kept telling him he had less than what was worked. Now after over 75 hours they told him if he works over his time he would be done, after we told them we're going to show the judge ?⚖️ ?
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October 2023 by Ashley Wilder
I'm kinda disappointed in this store. I hate to complain because the employees are so nice; However, the shelves are full of broken, cracked and chipped items. I know I could have filled a cart full........I did find some nice clothes though so it wasn't a total waste of time....
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October 2023 by Marley Cochran
I am someone that utilizes goodwill a lot, and the fact that they are somewhere that typically prioritizes convenience to the community, and I have been donating to goodwill in either Lebanon or MJ for years, and everytime I have gone to the MJ Providence goodwill, there is always one specific man outside dealing with drop off donations. Today I finally had enough and had to just leave. He is always extremely rude, and makes you do his job for him. He proceeded to yell at me today as I got in my car, because I couldn’t lift a box of things on my own. He has always been extremely rude, he’s cussed at me and my boyfriend for not putting something in the correct box due to them being labeled unclearly, and I will never ever ever go back there to donate, or shop. I
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September 2023 by Jamie Johnson
I was surprised of the prices being super high. Definitely not the right idea if we are trying to help others. No one will pay top dollar for things that are clearly usedI'm thinking they will go back down after their transfer and rotationSadly today I left my buggy and bought nothing!!! That has never happened....
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September 2023 by Laura Reynolds
Just left due to rudeness of the workers. The tall black guy was a complete j**** Won't be back!!
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August 2023 by Grover Evans
Big store very clean .....great deals
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August 2023 by Basil Coffey
Goodwill is my #1 go to for the most random things ever. In my years of going I've found many rare CDs and records from my favorite groups, tons of clothes I would've never found anywhere else (nowhere seems to carry clothes made for skinny teens), and lots of little trinkets that just make me smile! Sure, it may be a bit disorganized but that indeed adds some level of adventure to the whole experience. Anyone with a little bit of spare time should go to Goodwill to support employment, to find things of high value for low prices, and to have a good time in the search of treasure hidden among the mundane, in the shelves of a great and useful store!
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July 2023 by tomas rivera
This store use to be one of my favorite but there prices now it’s one of the highest around town I understand that everything it’s gettin expensive but there business it’s from donations so way those high prices????
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May 2023 by Debbie Parker
Employees are always nice BUT shopping has become a cluster. It’s a mess. Items not priced and don’t dare ask they freak out if they have to call manager. Lots of items not priced and if marked but not tagged its not for sale. Go figure. Prices are way to high compared to other stores.
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May 2023 by Tye Parker
I had 1 small garbage bag full of clothes that I attempted to walk down as the store is fairly close to my apartment. The intake person sees me struggling with the bag as I’m walking up just to say they’re closed. It was 5 mins past their official close time and all the donations were still outside. I asked can i just sit it down and he answered no. I threw the clothes away because i could not carry them all the back . No empathy.rude and inconsiderate !!
