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August 2025 by christopher bird
Beware of the Providence Great Clips! We were charged $70 for a service we never asked for, never got. When I questioned it, the stylist — who is also the store manager — told me “I guess I should have told her” and claimed she had to charge us or she’d “lose her job.”
I was promised a call from the district manager that never came. After multiple follow-ups, the store manager dodged questions and then told me she didn’t even know who the franchise owner was or the name of the franchise. How does a store manager not know who they work for? Completely ridiculous. (Although when I called back today the employee that answered was able to give me that information.) Eventually, I was told I’d get a call “sometime” because the district manager has “so many stores.”
The worst part? While I was picking up food next door with my kids, I saw both the store manager and the district manager just sitting in the lobby and at the register chatting with no customers in the store. Clearly, calling me back wasn’t a priority.
This location is dishonest, unprofessional, and avoids accountability. Double-check your prices, because they will overcharge you and then brush you off.
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August 2025 by Paul Schultz
worst haircut I ever had. just looking for a standard men's cut. the stylist left choppy uneven hair lengths, minimal trim on top, but the sides were nice.
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August 2025 by jenny clover
Lynzee did a great job cutting my hair. I got good advice I had never thought of! Her and Josie helped me even find some great products in the store for my hair! Shanda was helping others but seemed great as well! Will be back for the customer service and chatting :)
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August 2025 by Andrea Gales
Staff was great, I did a walkin on a Monday morning not to long of a wait. If your able make a appointment, you can do online.
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July 2025 by Debra Blankenship
I was a first and last time customer. My husband and check in on line at the same time time. My name was behind his name on the list, but one of the styles took another customer before me. I knew that he be finished before me, but didn't know that I would be still sitting and waiting on a haircut when he was finished. I nor he will be back to this location.
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July 2025 by Lynsay Booth
Jason is the best! He does a great kib on my boys haircut and they love his personality.
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June 2025 by Jason Hart
Not Super...not Sporty...and forget Fantastic these guys are Great!!!!!
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May 2025 by Bryan Lim
Great haircut from Ms. Gina. 🙂 Jess give me a good haircut too! Thanks!
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May 2025 by Richelle Squires
Check in online, they are often busy. The whole crew is very welcoming and they keep the salon clean.
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May 2025 by Scott Greg
Always nice, friendly and convenient.
Thanks for always understanding and being there.
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May 2025 by Tyler Creighton
Skyla was efficient yet not hasty. I was in and out and still she did an exceptional job. Based on our brief conversation, she seems dedicated to her craft. Thank you greatly!
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April 2025 by Matt G
Regina gave me an excellent haircut. Very happy with her service and attitude especially after learning she had been at work for 11 hours! These folks work hard!
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April 2025 by Alex Seymour
Great haircut ragena
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April 2025 by Tabitha Hardin
Great people but the customers need to tip better. They work so hard and my $10 was the best they go that day. Crazy!
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March 2025 by Frank Ellsworth
Regina is a keeper!! She cut my hair perfectly. I'm pleased with the results. She will be the one I ask for in the future. Thank you Regina. You're the best. So if you want the best, ask for Regina at the South Providence, Mt Juliet salon. By the way, the staff there are both friendly and professional. Kudos to Great Clips SOUTH PROVIDENCE, Mt. Juliet, Tn.
Frank
