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November 2023 by portia stallworth
Lee Smith was very knowledgeable about the difference in each mattress. He did not try to pressure one mattress over another.
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October 2023 by Mark Caviness
The salesperson Mark was very knowledgeable and helped me find the right 2 mattresses for my needs.He answered any questions I had later too. The delivery/setup went well too.This was a good experience on a major purchase.
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September 2023 by Kay Barnhill
Mark was a great help. He was honest, knowledgeable, and really showed he had my best interest in mind when guiding me through what choices would fit my needs. I walked out confident with my purchase and with clear expectations regarding the delivery process. I will continue to shop mattress firm due to my experience today. Thank you Mark!
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September 2023 by Jim Dixon
I was in the market for 3 beds on a tight budget. I worked with sleep expert Mark, he was gracious, patient and understanding. He was able to find exactly what I was looking for and I didn't have to break the bank.
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September 2023 by Dixie Davis
I needed a couple of twin mattresses ASAP and the Mt. Juliet Mattress Firm was recommended. I couldn't be more pleased. The salesman, Robert, was very knowledgeable, understood my situation and showed me exactly the best mattresses for my needs. They will be delivered in just a couple of days. Robert was most personable and made the entire transaction very pleasant. I highly recommend Mattress Firm in Mt. Juliet.
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September 2023 by TANA WHITED
Had a great experience here! The store owner was super helpful. Me, my mom, and brother each left with a perfect fit. It was a quick and easy process. Super friendly and great customer service!
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August 2023 by Eric Ellmo
Excellent experience!Mark new everything about every mattress and delivers the info you need, specific to your sleeping style and preferences… plus he’s as friendly as can be. Mark genuinely cared about me getting a good nights rest and guided me to the perfect mattress.Feel free to waste your time shopping around - when you’re done - go see Mark… a true Sleep Expert!
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August 2023 by Denise Hughes
Finding the right mattress for me has been difficult. At Mattress Firm, you have 3 months to try it out and know that it works for you. Mark has been very helpful and knowledgeable helping me find the right mattress!
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August 2023 by Kari Bankston
Mark was great and very informative on all the mattresses in store. I have severe scoliosis, and he was knowledgeable on which mattresses would be best for getting a good nights rest with my condition.
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August 2023 by Marcus Coleman
Very helpful, Mark gave me a solution to every need I talked about and treated me like a friend. He should be immediately commended for his excellent service and knowledgeability.
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June 2023 by Taylor Lyneis
Mark was such a valued part of our mattress buying. He was extremely helpful and took into consideration our budget as a teacher and first time expectant parents. It meant a lot to have so much useful information about the different beds and someone in our corner helping us find the perfect deal within our budget!
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June 2023 by Candace C
We went in immediately greeted by Shawn. They had exactly what we wanted and we were out the door. That’s what I like in and out. The free delivery only to the door of course for our area was a plus.Thanks! Now if it arrives in one piece it’s a winner ?
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June 2023 by Ray Aldridge
Shawn was very knowledgeable and made us feel like his mission was to help and made the whole process a breeze! Definitely recommend seeing him!
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June 2023 by Kara Smith
The sales rep was very helpful at the Mt Juliet store(Shawn Shepard). He helped me choose a great mattress to help with my lower back pain and hip pain.
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May 2023 by Dianne Cozart
Mark was great explaining the different kinds of mattresses. Gave us plenty of time to decide. Explained warranty. We were impressed. Looking forward to our mattress being delivered soon.
