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March 2024 by Ty DeLong
Mike's has become our go-to for car repairs and maintenance. They do business honestly and get the job done.
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March 2024 by London James
Went for the great reviews and glad that I DID!! This past Friday I drove to Mt. Juiet Honda hoping to get a oil change and tire rotation. Upon sitting outside the checkin for 10 mins I finally greated and told was told it would be 3 to 4 hours because 70 cars were in front of me. Oh my. I quickly, reached for my phone to search for other options as I wanted to get this service completed today. I found Mike's had 4.8 stars so I gave them a call and they said they would take me in 40mins. Blake even made me an appointment over the phone.I arrived there about 15mins later. Not located in that main MtJ path, but worth the extra 9min drive.When you pull up, looks like a giant warehouse. When you enter it looks like a modern non automotive office. Pleaantly surprised. It has a larger clean customer waiting area. Def not like competitors with their dusty chairs like some other shops. Once inside, the only thing that reminds you that you are in an auto shop is that the tv had an autoshow playing. It seems like Mikes goal was to provide a calm, modern, clean, spa lke feel while you wait for your services. I mean they actually had a spa sound machine in the waiting room. When have you ever seen that, lol??It was very pleasant to be greeted with great customer service. All personnel said hello, clothes looked very clean, not oily. I once again interacted with Blake. He explained cost (which were comparable to the dealer). He also explained food options located in the area because I was a little hungry, lol. Tip, eat before you arrive or make sure to bring your own little snack if needed. not too much in the area walkable. Especially if the weather is not so good.They pulled my car back immediately and got to work. I think total time was just under an hour. They did not try to upsale me on any services which was great. I will be making the drive back to get any additional work due to the excellent customer service.One note:IF, I had to point out anything, I did see a shuttle car parked out front so not sure how it is utilized or if it was in service, but it wasn't offered. At the time the shop didn't seem chaotic and three personnel were sitting in the office area. I appeared to be the only customer waiting at the time to my knowledge.That would be about the only improvement I MIGHT point out if anything.Service was excellent. See you soon for the service for my other vehicle.
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March 2024 by Garrek Thompson
I had a bad transmission. Mike Auto quickly returned my truck to me, gave me multiple options that worked with my warranty, and ultimately saved me money. I would highly recommend them.
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February 2024 by Rick Hart
So enjoyed entire experience- nice staff/ prompt service/nice lounge area
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February 2024 by ron gatlin
Great experience both visits. The last visit there was no issue with the vehicle except for low charge on battery. They diagnosed and found no issue but I was not driving enough to keep battery fully charged.And NO charge for the serviceGreat group
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February 2024 by Steve Sechler
Very efficient & actively try to keep the cost down for the customer. They use the old saying " measure twice and cut once"... Trustworthy
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February 2024 by Melissa Wells
We have finally found the perfect place for all our automotive needs! Extremely professional, knowledgeable, efficient and friendly staff!
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January 2024 by Alison Baden
We had a great experience with Mike’s. We had someone put gas in our diesel truck (diesel-gate 2024) and the system had to be flushed and fixed. They were super great to deal with, communication was awesome, and the price was reasonable. Would definitely recommend.
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December 2023 by William Manley
It was done completely and on timeServices: Tire rotations
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November 2023 by Darlene Thompson
Great service, friendly staff!Service: Oil change
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November 2023 by Roy Allen
Great folks to do business with. Did a complete fuel system job. They follow up to make sure you’re satisfied with the repairs. Will definitely continue to take our vehicles there for maintenance and repairs. Ask for Blake, he’s great to work with.
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September 2023 by Jim Martorano
Traveling from Arkansas to NY we got a flat. Mike's Automotive did not hesitate to help us out when two other places wanted us to wait all day. So grateful that they have old school standards in a modern facility. We made it 940 miles without any issues!
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July 2023 by Mary
Mike’s never disappoints… excellent customer care, great staff, fantastic service time. My car is older but they treat me like a first class customer. Excellent service — Excellent price! I highly recommend Mike’s Automotive for all your car service needs!!!Service: Air conditioning
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July 2023 by Stephanie D
Thank you for taking such great care of my Mom’s car. We had a few issues, but they were fully resolved. Great staff all the way around.
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July 2023 by Bill Theodoru
I was disappointed with the service addressing the air-conditioner repair. The problem was not resolved and I got charged close to $400 and still had no air. I took my car to the Honda dealer who fixed the air. The compressor was covered under an extended warrantee and that experience was handled very professionally. The cost including the compressor if I would have had to pay for it was substantially cheaper than your estimate. I was surprised that after all you did you didn’t offer me a discount for the work you did. My confidence in you is lower now than it had been.Mike’ Automotive contacted me about the experience I had and wanted to make it right . They reimbursed for the complete amount of the bill and reinstated my faith in a small business making a bad situation right. I will continue my business with them.Service: Air & cabin filter replacement