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March 2024 by Dale Oldham
The USPS is just generally in sad shape. Nothing I have ever sent in the last 4 years 2 or 3 day select has ever made it in time. Sending a letter to anywhere East of the Mississippi should only take a few days but for some reason it always takes more than a week now.They have lost 2 checks of mine in the last year with no explanation resulting in cancelled check fees. Most of the employees are nice but there is almost always a line that doesn't move very fast. In the early 2000s this was a fantastic place but as with almost everything the government runs the quality and efficiency has suffered immensely.
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March 2024 by z wad (zman26)
Very rude staff. Avoid
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March 2024 by Joseph S
Rude employees. Not helpful.
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March 2024 by Ross
Melissa and Tricia where so patient and helpful in an outherwise busy and stressful situation
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March 2024 by Rae
Melissa and Tricia were such a blessing! Despite the long line, they made sure everything that I had was shipped correctly. And they were very helpful!
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March 2024 by Wayne Castleman
No mail delivery or pickup in 4 days ! What's up ?
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March 2024 by Kenneth Newell
They loose your mail and put you off to wait saying are looking for it. They never attempted to deliver my certified letter. Sad the postal service has got this bad
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January 2024 by Pat Gwin
No mail delivery in a week due to snow. No one answers the phone all week. Absolutely pitiful service.
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January 2024 by Austen Y.
They are very friendly and fast service every time I’ve been.
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October 2023 by haley dunkin
I sadly would need to agree with all the other negative reviews on this. As a local business, I used the P.O. Box option and would need to go to the front desk. Also greeted by a blond woman with glasses who is always very rude for doing her job. Never had a pleasant visit at this office. Could really use an update on the staffing. I would talk to people the way they do in my business.
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October 2023 by Silver Cummings
Trisha is very friendly and makes you feel at home. Great customer service skills, great post office.
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October 2023 by graham kelly
Called the USPS number and was given bad information. Not a big deal. But as I was speaking to the person at the counter, he immediately responded with an attitude (eventually lightened up as he realized I wasn’t upset) and the lady next to him started laughing at me and walked away. Clearly there’s misinformation and a misunderstanding going on. No need to be rude, condescending, and childish. Please restaff or put these people in the back so they don’t have to interact with humans.
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October 2023 by Madison Newman
The staff were super friendly and helpful! The place was very clean and tidy. I was in and out in 10 minutes!
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August 2023 by Tiffany Marshall
I usually never leave reviews! But this is the second time I’ve tried to have something sent back to the original facility and they never receive my package. Expensive packages at that! I’m not sure if someone there is stealing or just not doing their job correctly. I will not use their services again.
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August 2023 by Jamison Pike
The post office staff in Mount Juliet TN continue to be the most incompetent group of people I've ever had the displeasure of dealing with. My packages are consistently held hostage by their inability to carry out their duties. It takes days to get any resolution to issues that reoccur at an alarming rate. If you want anything delivered to you, you're better off with a different carrier.