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March 2024 by John Welborn
Drove twenty minutes to Mountain City to return an Amazon package and the UPS station was closed already at 2:15pm. On the website it says they are open until 5pm. Now I have to drive to Boone. Very disappointed!
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August 2023 by Jessica Shearin
Did a prepaid amazon return of shoes to this location. The lady was kind and professional. Smooth return and nice location.
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May 2023 by Jonathan Burrow
Staff said there wasn't enough space for my hand held package to be dropped off. This is what u get when u get when u deal with inept people. Hate to be rude but these people give small town dealings a bad name.
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March 2023 by Queeniedmi 67
The staff handling the packages for UPS acts very inconvenienced and unkind. I have been turned away the 2 times I tried to use this location.
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March 2023 by Leslie Rusgrove
Nice people. But they are not the typical shipping center. If the pickup person has already come, they do not hold packages until the next day. That was very frustrating. I could have gone somewhere else other than Mountain City.
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March 2023 by Bill Goldberg
UPS...Find another partner/place for drop offs in Mountain City, TN!!!!This place only accepts prepaid drop offs between 8AM and 10AM on weekdays. That's absurd!!! What if you actually work? They say they can't hold packages overnight due to security. REALLY? Its a drug store...I highly doubt if anyone broke in it would be to get UPS packages, they have drugs!
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March 2022 by Tyler Thompson
I have used this service probably at least 4-5 times in my life at this location and unfortunately I can not remember one time when it was a good experience. About half of the times I have been in there I have been told that they only do UPS during certain hours (which I can never find posted, only the store business hours.)Each time I have been in for UPS, I have left feeling that both myself and the lady at the counter would have been happier if I had done my shipping elsewhere. I hope that I always have that option in the future.
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March 2022 by Maria Robinson
To stop in mid afternoon and be told that you have to be there before 10am because they don't have room for packages is wacky!
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March 2022 by Stephen Phillips
If there were a zero stars option I would have used it.
