American Eagle & Aerie is a business that consistently provides excellent customer service, according to the reviews. The two gentlemen who assisted a customer in the afternoon were kind and helpful, providing insights on deals and assisting the customer in finding the right jeans. Another customer, Autumn, greeted the customer with a smile and immediately helped them find the right jeans. Customers also praise the exceptional service provided by Autumn and Nick, as well as Drew, who was very helpful and knowledgeable. Even when a customer had an issue with a low-quality item, the two Ashleys helped them pick out a new item without making them feel bad, demonstrating great customer service. Overall, the business is known for its friendly, helpful, and accommodating staff.
I come here a lot and Madison is so amazing at her job and is a super nice pretty person. Will keep coming back!
August 2026
Today the girl in the fitting room helped me get the jeans I wanted, another girl at checkout was so helpful I wish I could’ve gotten her name to shout her out!! Super good costumer service and everything in the store is super cute!!
June 2025
Kayla was awesome in helping me find a new belt for work
