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“Rachel took great care of us today! My husband and son both wanted a upgrade and she made the process extremely easy. We did have to wait for about 1.5 hours maybe 2 for everything to switch over but they had plenty of seating and I was definitely entertained with the theatrics of a couple of customers who came in. Word of advice..it cost nothing to be kind”
“I came to Xfinity to switch from ATT bc I've had a failing Sim card and they wanted to charge me for a new Sim. I've been dealing with it for over a month and Austin got me right in less than 30 minutes. Thank you so much! The amount of stress my phone has been causing me lately has been tough.”
“Daryl Culbreth went above and beyond to make sure I could get my brother phones working !! However it still not working but he took his time was patient and we didn’t get help from customer service but he still spend an hour with us trying his hardest!!! Ty so much even if I decide to leave he is stellar at his job and customer service is beyond exceptional!! Ty Daryl!!!!!!!!!!”
“Josh and Tim are great. I had an issue that took me from calls to stores. When they addressed my issue they sat thru the customer service calls we all hate for me. By the end of the visit everything was solved”
Internet Service Providers
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“Yesenia and Sukh were very helpful fixing our phones. Our phones kept saying SOS and we were unable to use our phones during the Thanksgiving holiday. They figured out what the problem was and explained everything to us. They were very knowledgeable and patient with us. If you’re having any trouble with your device please let them help you. Thank you all for your help.”