At the Xfinity Store by Comcast in Murfreesboro, TN, customers can subscribe to a variety of Xfinity Services, including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. The store also offers payment processing and equipment pick-up/exchange services. Customers have had mixed experiences at this location. Some have praised the helpful and friendly employees, particularly Jennifer, who went above and beyond to assist them with device upgrades and plan changes. Customers have appreciated the employees' patience, organization, and thorough explanations. However, others have reported poor customer service and difficulty reaching a human representative. Overall, the Xfinity Store in Murfreesboro provides a range of Xfinity services, with a mix of positive and negative customer experiences depending on the employee interaction.
I came to Xfinity to switch from ATT bc I've had a failing Sim card and they wanted to charge me for a new Sim. I've been dealing with it for over a month and Austin got me right in less than 30 minutes. Thank you so much! The amount of stress my phone has been causing me lately has been tough.
February 2026
Durbin is great!! He is always so helpful and so kind! Great customer service!!
December 2025
Yaz was great! Very helpful and professional. Should be employee of the month.
