JCPenney is a well-known retailer in the U.S. offering a wide selection of apparel and home furnishings since 1902. Customers appreciate the helpful sales associates at the Murfreesboro location, with one reviewer highlighting a particularly positive experience with a staff member. The store has good sales, especially on men's suit coats, although some shoppers have noted difficulty in finding matching items. The interior of the store has been remodeled, featuring a clean and modern look that enhances the shopping experience. While some signage can be confusing regarding pricing, overall feedback is favorable, with many recommending the store for its variety and customer service. JCPenney also offers options for free shipping and curbside pickup, making it convenient for shoppers.
Diane helped me in the men's department pick out a suit with a lot of patience and knowledge. She was seriously helpful. Please give her a raise!
March 2025
The whole mall is dying . JCPenneys has good stuff but it is WAY overpriced. Even the clearance section was overpriced.
March 2025
Good sale on men’s suit coats. Helpful sales associates. Could not find pants to match the jackets I loved. Bought 3 jackets. Will find coordinating pants somewhere else.
