JCPenney is a well-known retailer in the U.S. offering a wide selection of apparel and home furnishings since 1902. Customers appreciate the helpful sales associates at the Murfreesboro location, with one reviewer highlighting a particularly positive experience with a staff member. The store has good sales, especially on men's suit coats, although some shoppers have noted difficulty in finding matching items. The interior of the store has been remodeled, featuring a clean and modern look that enhances the shopping experience. While some signage can be confusing regarding pricing, overall feedback is favorable, with many recommending the store for its variety and customer service. JCPenney also offers options for free shipping and curbside pickup, making it convenient for shoppers.
They have some really good out season sales going on right now
December 2025
I had such a great experience! I went to JCPenney looking to buy a last-minute Christmas gift for my mom, and Alexis, Tamya, and Linda were so helpful in helping me pick something. Thank you guys I really appreciate the help!
December 2025
Connor was a true professional. Very helpful, kind and courteous. Good job Connor.