MHC Kenworth is a nationwide network of heavy and medium-duty truck dealerships spanning over 120 locations across 19 states. They offer a full range of services, including sales, leasing, parts, service, body shop, financing, and transport refrigeration. Customers have reported wonderful experiences at their locations, praising the kind, efficient, and professional crew. The dealership is known for its excellent customer service, with customers highlighting the knowledge and care provided by the technicians. The reviews mention the exceptional service provided by the staff, particularly in the service department. Customers have appreciated the timely manner in which their issues were addressed and the friendly, professional approach of the staff. The reviews highlight the expertise and patience of the technicians, who take the time to thoroughly diagnose and fix the root cause of the problem. Customers have also praised the detailed and transparent communication throughout the process, with staff providing clear explanations and options.
Great customer service experience. Thank you larry and Wade for going above and beyond. Called late on a Friday for a PM and they made it happen. Great job. Also plenty of parking.
August 2025
Excellent place for home time for OTR drivers to leave their Kenworth Tractors and trailers. Quiet and out of the way of other traffic.
August 2025
Robert Goodwin, service Manager was very professional and knowledgeable. I received an estimate about my truck problems, and he was able to get me in the shop, do my repairs in a timely manner. C. Gaines