NAPA Auto Parts - Quality Parts Express is a reliable and customer-focused auto parts store serving the greater Murfreesboro area. Customers appreciate the friendly and knowledgeable staff, who are eager to help find the right parts for cars, trucks, farm, or marine vehicles. Many reviews highlight the excellent customer service, with staff members like Jimmy and Brandon standing out for their dedication, professionalism, and helpfulness. Jimmy, in particular, is praised for his tireless efforts to find specific parts and his expertise, making him a valued asset to the store. Brandon is recognized for going above and beyond by informing customers about upcoming sales and ensuring they receive the right products efficiently. The store offers various shopping options, including in-store, delivery, and curbside pickup, making it convenient for customers to get what they need quickly and safely. Customers also share positive experiences with the staff’s ability to diagnose issues and suggest solutions, often at affordable prices. Overall, NAPA Auto Parts - Quality Parts Express is known for its great service, knowledgeable staff, and commitment to helping customers keep their vehicles in top condition. With over 6,000 stores and 16,000 AutoCare centers, it is a trusted choice for auto parts needs.
All three employees were knowledgeable and helpful. This was a welcomed experience after going to other places in town where the staff was poorly trained and with little understanding of the products they sell. This location is a little further from my home, but their expertise will save me time. Highly recommend.
July 2025
I ordered a part for my 1999 ford truck it came in as promised and they called as soon as it came in
April 2025
We broke down at a hotel a block or so away.. bus wouldn’t go into gear and the employees were so helpful getting us the right parts and back on the road!! Crazy what a tiny bushing can do for you! Definitely the best parts shop around - THANK YOU!!!
