March 2022 by Chan S.
This is a good Sam's Club location. I can definitely say it's better than the one in Antioch (trash in their parking lot), and is comparable to the one in Franklin. As you already know the parking lot is huge, and there's plenty of spaces available all year. There is a concern when it gets busy, especially on a sunny weekend or the week of a holiday. It has a gas station. What I like about this Sam's is that the gas prices are the lowest in the area. As for other areas, I use many of the services they offer. There is the tire shop, the TV section, the Membership desk, Groceries, and the gas station. The tire shop is pretty good. I've ordered tires and a couple of batteries. I like their service because of the warranty offered. I had a battery go bad within the standard warranty period, and Sam's honored the manufacturer's warranty. I'm talking about one week before the end of warranty. AMAZING! This is for both batteries and tires! Then I bought a couple of flat screens on sale. The price was so low, I bought two of them! Yada, yada, service. I can't comment on the smiling bit, but many times I don't see if they are forcing their smiles or not. In my opinion, I'm not paying for their smiles. I go to the Sam's for the bulk purchases, and good deals. If the employee smiles, it's just icing on the cake. Now to the part I don't like. I don't like it when they let their trash pile up at the gas station. At the end of their shifts, I saw the attendant use a shopping cart to carry all of the trash out there. How do I know if the cart, I'm using, was used to carry the trash? This was also the case at the cafe area. They let the trash overflow. Sometimes there's not enough workers to take the trash out and replace the trash bag. Ugh! Another thing in the cafe, the ratio of syrup to water is really low. This is what they do to "save" money. Yet the soda really just tastes like colored water. Bleh! In summary, they are good in most of their services. I like their tire shop, the groceries, gas-station, and electronics. They are lacking in their sanitation and some things in their cafe. But for the most part, I like this location.