Sam's Club Optical Center is part of a larger Sam's Club location that receives mixed reviews. The store itself is described as good, clean, and organized, with a huge parking lot. It offers many services including a tire shop, electronics section, groceries, and a gas station with low prices. The tire shop service is noted as pretty good with strong warranties honored. However, the Optical Center specifically receives criticism. Reviews mention that its customer service is not good, kind of rude, and not much helpful, especially if asking questions. There are also broader concerns about store policies like card checks and sanitation issues in other areas like the cafe and gas station, where trash can pile up. While some employees in the general store are friendly and helpful, the Optical Center feedback highlights problems with service and helpfulness. The location can get very busy, and using the app for checkout is recommended.
Better price, and the customer service is not good. it is kind rude and not much helpful. Especially if you asking too much questions.
January 2023
I just do not understand asking for your card entering the place. Your cannot purchase items without a card plus they frisk you exiting.
March 2022
This location is clean and organized. It does get busy so do yourself a favor, download the app and do scan and go! It is so Easy. Parking lot is huge and I've never had an issue with it. Employees are friendly and helpful if you need them
