Walgreens in New Salem is known for its friendly and helpful staff, creating a welcoming atmosphere for customers. The store is clean, tidy, and well-organized, making shopping and services efficient. Customers appreciate the respectful and kind treatment they receive from the staff, which encourages repeat visits. The photo and document printouts are consistently ready on time, and the store staff is praised for their excellent service. However, some customers find the pharmacy hours inconvenient, especially for those with chronic illness who need timely medication refills. They suggest extending hours or having more staff on duty, particularly during busy times. The pharmacy is generally well-maintained, with low customer volume helping ensure medication availability. There are mixed feelings about the photo lab associates; some customers fondly remember the helpful younger staff, while others have had less positive experiences with certain employees. Overall, Walgreens in New Salem offers a friendly, clean, and organized shopping environment, with a strong focus on customer service.
I did a pickup order and got 4 redbulls of a specific limited flavor, i added a possible substitute as another very specific flavor under the notes option and the substituted flavor they gave is not even what i put, everything else was fine but why have that function if the notes aren’t going to be read.
September 2025
The only thing consistent about this pharmacy is being a royal pain to deal with.
March 2025
Whatever you do don’t get tested here. It’s not worth paying $25 for the covid/ flu tests, you’re better going elsewhere or just doing it on your own.
