Walgreens in New Salem is known for its friendly and helpful staff, creating a welcoming atmosphere for customers. The store is clean, tidy, and well-organized, making shopping and services efficient. Customers appreciate the respectful and kind treatment they receive from the staff, which encourages repeat visits. The photo and document printouts are consistently ready on time, and the store staff is praised for their excellent service. However, some customers find the pharmacy hours inconvenient, especially for those with chronic illness who need timely medication refills. They suggest extending hours or having more staff on duty, particularly during busy times. The pharmacy is generally well-maintained, with low customer volume helping ensure medication availability. There are mixed feelings about the photo lab associates; some customers fondly remember the helpful younger staff, while others have had less positive experiences with certain employees. Overall, Walgreens in New Salem offers a friendly, clean, and organized shopping environment, with a strong focus on customer service.
Picked up meds for my grandma the drive thru pharmacy was fast and efficient
June 2026
Always great customer service 👍🏾
June 2026
I switched the Walgreens where I do business!! This store is a little farther from my house but it’s cleaner and the staff in the pharmacy is awesome. Plus they will do their best to accommodate your needs. I’m a happy customer !!
