Wilson Bank & Trust (www.wilsonbank.com) is a community bank established in 1987 to provide personal and professional service in a hometown setting. One of the top banks in the South in stability, products, technology, growth and earnings, WBT currently operates 28 full-service offices in nine Middle Tennessee counties, offering a full range of financial products that include secondary market mortgage loans and mobile and online banking services. Wilson Bank & Trust is a member of the FDIC and originates loans without regard to race, color, religion, national origin, sex, handicap, or familial status. Customers have had exceptional experiences with the bank's staff, particularly with Tammy, who was described as professional, warm, and attentive, making the account opening process smooth and stress-free. Reviewers also praised the bank's responsiveness, cleanliness, and lack of issues, expressing surprise at any negative reviews.
We had an issue and Tammy went above and beyond to fix it and make it right!! Their customer service is top tier!
April 2023
The staff are very helpful. The current manager at the Franklin Road branch does not acknowledge long time customers.
March 2023
I have a simple checking account. Have been with them for just a few years. Have never once had an issue. Drive thru window or inside. If I had any issues with possible fraud I messaged them and always receive a message back super fast. Inside is always clean and smells great. I'm shocked to see any bad reviews.